SAP Ariba Discovery issue

SAP Ariba Discovery is having a delay with some RFXs and intermittent issues with the posting time in Ariba Discovery. We apologize for any inconvenience that this may have caused. 

If your tender is impacted, please contact the CanadaBuys Service Desk for assistance. 

Social Media Account Management Tool

Solicitation number ECGZ-2024-3005

Publication date

Closing date and time 2024/10/16 14:00 EDT

Last amendment date


    Description

    The information contained in this notice is a brief description of the requirement and is for information purposes only. Bidders must refer to the complete Request for Proposal document for a full description of the requirement and the full bid instructions.
    Background
    The Chief Electoral Officer of Canada (CEOC), an agent of Parliament, exercises general direction and supervision over the conduct of elections and referendums at the federal level. The CEOC heads the Office of the Chief Electoral Officer, commonly known as Elections Canada.
    EC requires a social media account management tool to manage its social media accounts on Facebook, Instagram, X (Formerly Twitter), LinkedIn and YouTube.
    Requirement
    Elections Canada (EC) first launched its corporate social media presence by creating official accounts on Twitter (now X), YouTube, and Facebook leading up to GE42 in 2015. These accounts were initially used primarily to communicate information on where, when and ways to register and vote, as well as to answer questions from electors (including Canadians living abroad) on the electoral process and any items falling within EC’s mandate. EC has continued to use social media for each subsequent election and for ongoing engagement in between elections. Over the years, it has added YouTube, Instagram, and LinkedIn to its official accounts and increased its capacity for two-way engagement and more creative content development.
    As part of the governance and protocols developed to effectively manage the content that is posted to social media channels, and any engagement with electors (i.e. to respond to enquiries from the public), a social media account management tool is required to facilitate and streamline access to (and usage) of the accounts both during and in between electoral events.
    The provision of a social media account management tool that will allow EC to more efficiently and effectively manage its official social media presence. Among other features, the tool will allow the Social Media Team to publish and schedule posts, categorize, track and reply to enquiries from the public, monitor ongoing account activities, provide analytics, and generate reports for senior management.
    Incumbent
    There is an incumbent
    The work is currently being performed by Sprout Social Inc. under contract (value $138,922.80 USD).
    Security
    There is no security requirement associated with this solicitation.
    Period of the Contract
    The Contract period will be from the Effective Date of the Contract for one year (the “Initial Term”).
    The Contractor will grant to Elections Canada irrevocable options to extend the period of the Contract by three (3) additional periods of one (1) year each under the same terms and conditions.
    Submission of Proposals
    This Request for Proposal allows bidders to use the Connect service provided by Canada Post Corporation to transmit their proposals electronically. For further information, bidders must refer to Part 2 – Bidder Instructions, and Part 3 – Proposal Preparation Instructions of the Request for Proposal document.
    Proposals are to be addressed to the attention of the Contracting Authority and delivered, sealed, to the Proposal Receiving Unit on or before the bid closing date and time indicated on the front page of the Request for Proposal.
    For sending packages by courier or for dropping off, please note that the Proposal Receiving Unit at the Business Centre is open Mondays to Fridays from 8:00 to 12:00 and from 13:00 to 16:00 (Gatineau, Quebec time).
    Bids sent via email or facsimile will not be accepted.
    Documents may be submitted in either official language of Canada.
    Elections Canada retains the right to negotiate with suppliers on any procurement.
    Selection Methodology
    Competitive Procurement Strategy: Highest combined rating of technical merity and price
    Enquiries
    All enquiries and other communication with Elections Canada personnel are to be directed ONLY to the Contracting Authority. The Contracting Authority will be the bidder’s primary contact. Bidders who contact anyone other than the Contracting Authority may be disqualified.
    All enquiries must be submitted in writing to proposal@elections.ca no later than the deadline indicated in the Request for Proposal. Enquiries received after that time may not be answered.
    Interested parties wishing to obtain the solicitation documents for this Request for Proposal must do so through www.canadabuys.canada.ca. The documents downloaded through this site take precedence over any copies that may also be made available.
    Further information about Elections Canada may be obtained at elections.ca.
    Debriefings
    Once the successful bidder has been announced, bidders may request a debriefing on the results of the Request for Proposal process. Bidders should make the request to the Contracting Authority as per the terms of the Request for Proposal. The debriefing may be in writing, by telephone or in person.

    Contract duration

    The estimated contract period will be 12 month(s), with a proposed start date of 2025/01/01.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Elections Canada
    Address

    30 Victoria Street

    Gatineau, QC, K1A 0M6
    Canada
    Contracting authority
    Galina Zhukov
    Phone
    (873) 416-1830
    Email
    proposition-proposal@elections.ca
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    English
    12
    001
    French
    1
    001
    English
    5
    001
    English
    2
    001
    English
    18
    001
    French
    3
    001
    English
    21
    001
    French
    9
    001
    English
    52
    001
    French
    12

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Contract duration
    12 month(s)
    Procurement method
    Competitive – Open Bidding
    Commodity - UNSPSC
    Click the links below to see a list of notices associated with the UNSPSC.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

    Date modified: