Computer, application support – Junior
Solicitation number 25-269377
Publication date
Closing date and time 2024/08/12 14:00 EDT
Last amendment date
Description
****This amendment 001 is raised to modify the NPP:
DELETE:
Closing Date: 2024-08-06 02:00PM Eastern Time (ET)
INSERT:
Closing Date date: 2024-08-12 02:00PM Eastern Time (ET)
***ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED***
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The (SIS) division at DFATD requires additional resources to assist within two groups. The first group is IT Maintenance and the second group is IT Moves. SIS is looking for resources to provide clients with in-person support throughout the NCR, during and for one week after an IT move, such as assisting client with Microsoft Office (Outlook, Word, Excel, etc.), Microsoft Teams (One Drive, SharePoint, Teams, etc.), Smartphone activations/troubleshooting, computer hardware (connections to monitor, peripherals, docking stations), network accounts (password resets, initial login) etc. DFATD is seeking junior resources with some IT experience/skills and experienced with in person coaching and support.
The following resources are required:
RESOURCE CATEGORY: Stream 5.1 – Computer Application Support
LEVEL: Junior
QUANTITY: Up to ten (10)
SECURITY: Secret
Upon contract award, SIS will require three (3) resources for the IT Maintenance team and two (2) resources for the IT Moves team. The remaining resources will be provided on an "as and when requested" basis.
Contract duration
The estimated contract period will be 11 month(s), with a proposed start date of 2024/08/12.
Trade agreements
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Please refer to tender description or tender documents
Reason for limited tendering
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
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None
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Contact information
Contracting organization
- Organization
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Global Affairs Canada
- Address
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200 Promenade du Portage
Gatineau, Quebec, J8X 4H4Canada
- Contracting authority
- Cadmiel Martel
- Phone
- (613) 791-6369
- Email
- cadmiel.martel@international.gc.ca
- Address
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200 Promenade du Portage
Gatineau, Quebec, J8X 4H4Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| 25-269377 - NPP_English.pdf | 001 |
English
|
58 | |
| 25-269377 - NPP_French.pdf | 001 |
French
|
0 |
Access the Getting started page for details on how to bid, and more.
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