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Facilitation services for the delivery of the virtual training Nurturing Well-Being in Call Centres - Healthy Minds and Bodies

Solicitation number 100026412-A

Publication date

Closing date and time 2024/07/11 14:00 EDT

Last amendment date


    Description

    This bid solicitation is being issued to satisfy the requirement of Employment and Social Development Canada (the "Client") for facilitation services to deliver virtual training.
    ESDC requires facilitation services for the delivery of the virtual training courses to ESDC call centre employees as follows:

    Description
    Contract period Period of sessions delivery for initial contract period
    Facilitation services for the delivery of the virtual training Nurturing Well-Being in Call Centres - Healthy Minds and Bodies
    (Cultiver le bien-être en centre d’appels – Des corps et des esprits sains) The contract will be for a period from Contract award date to November 20th , 2024, plus one (1) additional irrevocable option period from November 21st , 2024 to March 31st, 2025 inclusive, allowing Canada to extend the terms of the contract. During the initial contract period, all the sessions will have to be delivered from September 04th 2024 to November 20th 2024.

    Contract duration

    The estimated contract period will be 8 month(s).

    Trade agreements

    • North American Free Trade Agreement (NAFTA)
    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Employment and Social Development Canada
    Address

    140 Promenade du Portage

    Gatineau, Quebec, K1A 0J9
    Canada
    Contracting authority
    Cynthia Carty
    Phone
    (343) 552-8150
    Email
    cynthia.carty@hrsdc-rhdcc.gc.ca
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    English
    29
    001
    French
    2

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Contract duration
    8 month(s)
    Procurement method
    Competitive – Selective Tendering

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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