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Process Mapping and Redesign - Registry Operations

Solicitation number ATSSC-4004850

Publication date

Closing date and time 2026/06/30 16:00 EDT

Last amendment date


    Description

    This requirement is for: Administrative Tribunals Support Service of Canada

    This requirement is Tier 1, under the region / metropolitan area, level of expertise and for the following category(ies):
    • 2.5 Business Process Consultant – Intermediate Level
    • 3.2 Project Manager – Senior Level

    The requirement is intended to result in the award of one (1) contract.

    The following SA Holders have been invited to submit a proposal.

    1. Accenture Inc.
    2. ADRM Technology Consulting Group Corp.
    3. CGI Information Systems and Management Consultants Inc.
    4. Deloitte Inc.
    5. Ernst & Young LLP
    6. inRound Innovations Inc., Radar Solutions Inc. and Munroe Technologies Inc. in Joint Venture
    7. KPMG LLP
    8. Lean Agility Inc.
    9. Maverin Business Services Inc.
    10. Paragon Digital Consulting, Inc.
    11. Pricewaterhouse Coopers LLP
    12. Prologic Systems Ltd.
    13. Quarry Consulting Inc.
    14. Strategic Relationships Solutions Inc.
    15. Tech4soft Inc.

    Description of the Requirement:
    The Administrative Tribunals Support Service of Canada has a requirement to conduct a comprehensive process mapping exercise and develop a redesign proposal to improve and optimize registry business processes.

    Estimated Level of Effort:
    The estimated level of effort of the contract will be for 104 days.

    Security:
    No security or financial requirements apply to this bid solicitation

    Inquiries:
    Inquiries regarding this Request for Proposal (RFP) requirement must be submitted to the Contracting Authority named above. RFP documents will be e-mailed directly by the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “CANADABUYS.CANADA.CA” ” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

    NOTE: The Task and Solutions Professional Services (TSPS) Method of Supply is subject to quarterly refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact SPTS.TSPS@TPSGC-PWGSC.GC.CA

    Contract duration

    The estimated contract period will be 8 month(s).

    Trade agreements

    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canadian Free Trade Agreement (CFTA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

    Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Administrative Tribunals Support Service of Canada (ATSSC)
    Address

    240 Sparks St.

    Ottawa, ON, K1A 0X8
    Canada
    Contracting authority
    Marc Fortin
    Phone
    (343) 991-3804
    Email
    marc.fortin@tribunal.gc.ca
    Address

    240 Sparks St.

    Ottawa, ON, K1A 0X8
    Canada
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

    Please contact the contracting officer to get the full solicitation documentation, access information on how to bid, or if you have any questions regarding this tender opportunity.

    Note that there may be fees to access the documents or bid. These should be outlined in the Description tab.

    We recommend that you contact the contracting officer as soon as possible, as there may be deadlines for receiving questions.

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    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    RFP against Supply Arrangement
    Language(s)
    English
    Region(s) of delivery
    Canada
    ,
    National Capital Region (NCR)
    Region of opportunity
    Canada
    Contract duration
    8 month(s)
    Procurement method
    Competitive – Selective Tendering
    Selection criteria
    Lowest Cost-per-Point

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

    Date modified: