Psychometric Testing Tool and Group Reports

1 TITLE

Statement of Work for Psychometric Tools for Defence Team Coaching Program

2 Background

The Defence Team Coaching Program's (DTCP) coaching services are directly related to promoting a culture of leadership, respect, and honour through the strong, secure, engaged defence policy. The DTCP coaches senior CAF and civilian leaders who are nominated by succession managers as well as leadership teams who have a significant impact on DND’s organizational success.

The Psychometric tools offered at the DTCP directly impact the profession of arms and the organizational culture of the CAF. Leadership development is based on a professional development system centered on a meta-competency and competency model. Psychometric tools offered development ranges based on self-knowledge, self-development, developing soft skills and managing crucial elements such as group dynamics, decision-making, stress management and interpersonal relationships. A leader who knows their self-better (self- knowledge), who is involved in a continuous cycle of competency development (self- development) and who is effective in interpersonal relationships will be a more effective communicator. The type of leader will be better able to measure the impact of their words, to strengthen team cohesion through more precise, adapted communication and to recognize the needs of their audience.

3 Objective

The objective is to provide coaching clients (individuals and teams) with psychometric tools that support the development of key competencies. The Enneagram effectively provides insights into core emotional motivations and fears and helps a leader understand their personality type so they can improve their skills. This tool is being used increasingly in developing leaders across the CA. Such tests provide a person with tools for personal and professional development.

To meet the needs of the DTCP, the validation criteria of Enneagram must include the following:

1. Reliability: be shown to have high levels of internal consistency, test-retest reliability, and inter-rater reliability. This means that the assessment produces consistent and stable results over time.
2. Validity: be validated through a variety of methods, including construct validity, convergent validity, and discriminant validity.
3. Criterion-related validity: be shown to have strong criterion-related validity, which means that it is able to predict
important outcomes such as job performance, leadership effectiveness, and well-being.
4. Cross-cultural validity: be validated in multiple languages and cultural contexts, demonstrating its cross-cultural validity.

In addition, the Enneagram tests must be easy to interpret and use by certified administrators and program candidates and be available in both official languages (English and French) to meet Defence language requirements.

3. ACRONYMS

CAF Canadian Armed Forces
CPCC Chief Professional Conduct and Culture DND Department National Defence
DTCP Defence Team Coaching Program's

4. Required services (Tasks)

a. Bilingual (French/English) Enneagram tests for individuals and teams.
b. Training and accreditation services to certify administrators in understanding and applying the Enneagram for individuals and teams.
c. Technical Support for account administration on a vendor-hosted platform with an algorithm for responses and for the credit management platform to generate tests
d. Set up an administrative account linked to the accounts of certified coaches for test administration.
e. Access to a reliable contract person for test-related questions.
f. Responses and for the credit management platform to generate tests.
g. Set up an administrative account linked to the accounts of certified coaches for test administration.
h. Access to a reliable contact person for test-related questions.

5. Deliverables

a. Psychometric tests (Enneagram) for individuals and teams must be deliverable in both official languages English and French and available on an ongoing basis through the fiscal year.
b. Training and accreditation services to certify administrators in understanding and applying the Enneagram for individuals and teams.

Psychometric tests (Enneagramme) must be deliverable in both official languages and available on an ongoing basis through Initial period of one (1) year and (3) additional Optional Periods for duration of one (1) each.

6. Language of work

Psychometric tests and required certifications must be offered and available in both official languages.

7. Date of Delivery

Date of Delivery all the deliverables must be available on September 15th, 2023.

8. Special considerations

a. The tests must be available in several versions that allow them to be administered to different level groups (e.g., personal tests, group/team tests);
b. Providers must be able to offer continuing education to DTCP-certified coaches.