Credit Reporting Services

This requirement is for: The Correctional Service of Canada, National and Regional Headquarters.

Trade agreement: This procurement is not subject to any trade agreement.

Tendering procedures: All interested suppliers may submit a bid.

Competitive Procurement Strategy: lowest priced compliant bid.

Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.

Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements: This contract does not include security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

The Correctional Service Canada (CSC) has a requirement to conduct a credit check for the majority of individuals undergoing security screening. The purpose of the credit check is to provide information on the individual's identity, credit history, liens, judgements, and bankruptcy/consumer proposal, to identify and reduce risk to government security. To achieve this, Correctional Service Canada (CSC) is seeking the services of a credit report agency with extensive government experience to provide credit reporting services as a component of the security screening process.

Objectives: To provide complete, accurate and current consumer credit reports on individuals undergoing a security screening process. Credit reporting services must respect federal and provincial legal, privacy and security imperatives and be delivered in an efficient and effective manner.

Consumer credit reports must be available on an instantaneous basis. There may be certain circumstances when an extended period* of time will be required for out of country checks to be conducted.
*Extended period shall be defined as a period of time up to a maximum of two (2) weeks after a query has been made.
Deliverables: The Contractor must provide full consumer credit reports that includes the following elements:
i. date of report;
ii. individual's name and any known aliases;
iii. individual's date of birth;
iv. date of last inquiry on file;
v. individual's current address and telephone number;
vi. previous addresses on file, reported employment;
vii. file summary: includes: total number of legal items, bankruptcies, collections and collections inquiries that include the date of the most current information, total available credit to consumer, running credit balance, total post due, total payments, number of accounts, number of accounts with negative rating, number of accounts paid, breakdown of running balances by Instalment, Revolving, Open and Mortgage, date of oldest account and newest account opened, total number of Registered Items;
viii. special messages - including, but not limited to fraud alert, ID mismatch alert;
ix. banking information: ID number, name and phone number of institution, date of information, date of account opening, narrative;
x. trades and mortgages: ID number, name and phone number of institution, date of information, date of account opening, date of last activity, payment pattern, credit limit and high credit, balance owing, amount past due at time of report, terms of payment including amount and frequency, narrative;
xi. bankruptcy information and consumer proposal: date of information, date of bankruptcy(ies), trustee, assets, liabilities, discharges with date;
xii. legal items: date of information, date of court action, court information, plaintiffs name, amount, balance, comments;
xiii. collections information: date of information, date of collections action, collection agency information, amount, balance, comments;
xiv. inquiries: date, agency;
xv. comments on file.
The Contractor must provide additional information within a consumer credit report (including, but not limited to High Risk Fraud Alerts) if requested by the Project Authority (PA).

Any conditions for participation of suppliers not specified in solicitation documentation: none.

Estimated quantity of commodity: see solicitation document statement of work and basis of payment.

Duration of Contrat : Period of the Contract: The Work is to be performed during the period of August 1st, 2024 to July 31st, 2025 with the option to renew for three (3) additional one-year periods.

File Number: 21107-24-4687828

Contracting Authority: Danielle Blanchet
Telephone number: 506-377-9624
E-mail: Danielle.blanchet@csc-scc.gc.ca

NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website.

The Crown reserves the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada (English or French).

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.

Topics include:
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The full schedule of seminars can be found on the Procurement Assistance Canada website, under find an event (Procurement Assistance Canada: Find an event - Canada.ca).