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Buy Canadian Policy

The Government of Canada has introduced new policies to protect, build, and transform Canadian industries. Check out Buy Canadian Policy for more information on what this could mean for you.

Employee Listening Platform

Solicitation number PRCP0002904

Publication date

Closing date and time 2024/05/13 15:00 EDT

Last amendment date


    Description
    This Procurement Process covers four (4) main types of products and services:
    1. Employee surveying: robust online surveying platform that enables BDC to conduct annual and pulse surveys as well as various employee lifecycle and ad hoc surveys. It must have strong results analysis and reporting capabilities for quantitative and qualitative responses for both annual and event-based types of surveys.
    2. Open feedback system: an online platform that supports continuous feedback in a way that employees can participate in a more unstructured way and on a voluntary basis. The platform must support a fast, near real time, analysis, and reporting. This system can be integrated withing the core employee surveying tool or a separate module or product. If so, it needs to be detailed adequately in the pricing section.
    3. Implementation and support: we are looking for a vendor that will lead the integration requirements whether through vendor’s service offering or proven third party. This will require a detailed delivery process, establishment of a product backlog, training and support beyond implementation, quality assurance, customer service, etc.
    4. Consulting services (optional): covering advisory services for the BDC engagement process and strategy throughout the duration of the contract.
    In order to participate to this Procurement Process, suppliers must offer product(s) (1) and/or (2) and services (3).

      Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.

      Contract duration

      The estimated contract period will be 60 month(s).

      Trade agreements

      • Canadian Free Trade Agreement (CFTA)
      • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)

      Partner with another business

      Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

      This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

      Contact information

      Contracting organization

      Organization
      Business Development Bank of Canada
      Address
      5, Place Ville-Marie
      Montréal, Quebec, H3B 5E7
      Canada
      Contracting authority
      Gema Gonzalez
      Phone
      514-313-2757
      Email
      gema.gonzalez@bdc.ca
      Address
      514-313-2757
      Bidding details

      Full details for this tender opportunity are available on a third-party site

      Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.

      Eligibility and terms and conditions

      Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

      Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

      Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

      Summary information

      Language(s)
      English, French
      Contract duration
      60 month(s)
      Procurement method
      Competitive – Open Bidding

      Support for small and medium businesses

      If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

      Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

       

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