MOH Unified CAD (Central Ambulance Communication)
Solicitation number tender_18612
Closing date and time 2024/06/14 11:00 EDT
Last amendment date
Description
Ensure that Central Ambulance Communication Centres (CACCs) have access to the best Computer Aided Dispatch (CAD) technology available in the marketplace, focusing on improving 9-1-1 call taker and dispatcher user experiences, while establishing a new ‘Unified’ CAD pricing and service model - one that assures Ministry of Health (MOH) can continue to support CACC standards provincially and meet CACC operational needs regionally. This, in turn, means the following occurs:
• Ensure 911 operations is sustained
• Improve CACC workflow and time on task
• Maintain standardized system-to-system CAD integrations
• Create a sustainable CAD infrastructure / support footprint
• More efficient CAD Software upgrades and a reduction in the time to release new CAD features and functions
• Ensure 911 operations is sustained
• Improve CACC workflow and time on task
• Maintain standardized system-to-system CAD integrations
• Create a sustainable CAD infrastructure / support footprint
• More efficient CAD Software upgrades and a reduction in the time to release new CAD features and functions
Contract duration
The estimated contract period will be 60 month(s).
Trade agreements
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World Trade Organization Agreement on Government Procurement (WTO GPA)
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Canadian Free Trade Agreement (CFTA)
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Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
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Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
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Canada-UK Trade Continuity Agreement (Canada-UK TCA)
Contact information
Contracting organization
- Organization
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Ministry of Health
- Address
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5700 Yonge StreetToronto, Ontario, M2M4K7Canada
- Contracting authority
- Pamela Clarke
- Phone
- 416-326-4006
- Email
- pamela.clarke@supplyontario.ca
- Address
-
416-326-4006
Bidding details
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