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Microsoft Support Services for SharePoint, Microsoft (MS) Dynamics Customer Relationship Management (CRM) and Power BI

Solicitation number tender_17726

Publication date

Closing date and time 2023/01/23 11:00 EST

Last amendment date


    Description
    PHO is seeking to enter into an agreement with one Vendor for tier 3 on-demand fee for service Microsoft Support Services for SharePoint, Microsoft (MS) Dynamics Customer Relationship Management (CRM) and Power BI.
    These services will augment PHO’s Technology Services (TS) support team and provide advanced product knowledge.
    PHO’s TS support team will manage 1st and 2nd tier support and respond to end user requests. The Vendor shall provide tier 3 support that will essentially guide/assist PHO’s TS support team with their tier 2 support.
    The term of the agreement is one initial year with an anticipated start date of February 13, 2023, plus one additional one-year term at the option of PHO,.

    URL:
    https://ontariotenders.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=117270

    Contract duration

    The estimated contract period will be 12 month(s).

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)

    Partner with another business

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    Contact information

    Contracting organization

    Organization
    Public Health Ontario
    Address
    661 University Ave, Suite 1701
    Toronto, Ontario, M5G1M1
    Canada
    Contracting authority
    Stefani Margulies
    Phone
    647-260-7249
    Email
    stefani.margulies@oahpp.ca
    Bidding details

    Full details for this tender opportunity are available on a third-party site

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    Summary information

    Language(s)
    English, French
    Contract duration
    12 month(s)
    Procurement method
    Competitive – Open Bidding

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