Service Center RFP
Solicitation number tender_19362
Closing date and time 2024/05/03 15:00 EDT
Last amendment date
Description
Request for Proposal for Service Centre Services
This Request for Proposals (this "RFP") is issued by Ontario Health as an invitation to prospective proponents to submit proposals for the provision of managed services for Tier 1 Service Centre support functions, covering both technical and business support services, IP Telephony and contact centre management services (the “Services“), as further described in Part 2 - The Services.
This Request for Proposals (this "RFP") is issued by Ontario Health as an invitation to prospective proponents to submit proposals for the provision of managed services for Tier 1 Service Centre support functions, covering both technical and business support services, IP Telephony and contact centre management services (the “Services“), as further described in Part 2 - The Services.
Contract duration
The estimated contract period will be 60 month(s).
Trade agreements
-
World Trade Organization Agreement on Government Procurement (WTO GPA)
-
Canadian Free Trade Agreement (CFTA)
-
Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
-
Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
-
Canada-UK Trade Continuity Agreement (Canada-UK TCA)
Contact information
Contracting organization
- Organization
-
Ontario Health
- Address
-
525 University AvenueToronto, Ontario, M5R2L3Canada
- Contracting authority
- Honghong Liu
- Phone
- 647-953-1471
- Email
- Honghong.Liu@ontariohealth.ca
- Address
-
647-953-1471
Bidding details
Full details for this tender opportunity are available on a third-party site
Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.