Computer Components and Peripherals

Objective
Information Services Directorate (ISD) of the Senate of Canada requires the services of a Contractor to provide off-the-shelf replacement computer parts, for laptop and personal computer repairs.
Background
ISD is responsible for the development, operation and support of the Senate’s information technology (IT), telecommunications and multimedia systems and services.
List of Parts
The following list is provided to demonstrate the range of parts or components normally required by ISD. Purchases are not limited to the parts listed:
-PC Motherboard					
-PC Video Card
-PC Parallel Printer Card
-PC Network Adapter
-USB Cables
-Other Assorted Cables
-USB Adapter
-PC Power Supplies
-RAM SIMS
-Optical Mouse
-PC Webcams
-PC Headsets
-Hard Disks
-Tie Wraps (bags)
-CPU Cases
-CPU Fans
-CPU Paste Grease
-Keyboards
-WIFI Routers
-Clip Nuts (pkg)
Delivery Service Levels
Two service levels are required for delivery:
Same-Day Delivery:
Orders placed before 1pm, of any given business day (Monday through Friday) may be required for same day delivery, by 4:30pm. The Contractor will be required to process such orders on a “rush” basis and expedite delivery to destination.

Next-Business-Day Delivery
Orders placed before 4:30pm, of any given business day (Monday through Friday) may be required for next-business-day delivery, by 12:00pm, NOON.


Mandatory Evaluation Criteria are:

M1. Corporate Experience:

Bidders must demonstrate that they have, at a minimum, five (5) years of experience within the last eight (8) years, providing computer parts and components, in either retail or corporate sales, or both.

To demonstrate experience, the Bidder must, at a minimum, provide the following information:
a)	The date of registration or incorporation;
b)	The date at which computer parts and components sales became part of the business offering; and
c)	A description of the different stock levels kept in-store/on-site.

Bids MUST meet all mandatory criteria to be considered responsive.

Signature Requirement
	
The Chief Executive Officer or a designate that has been authorized to commit the Contractor to contracts must sign the RFP.
	
Failure to sign the cover page will result in the disqualification of the proposal.

The Senate of Canada retains the right to negotiate with suppliers on any procurement.