Media Monitoring Services - Nunavut Region

Department of Indian Affairs and Northern Development
Nunavut Region – Media Monitoring Services
Solicitation # 01-13-0002

Media Monitoring Services – Nunavut Region
Designated Inuit Organizations in the CLCA (Comprehensive Land Claim Agreements) areas have been advised.

SW1	BACKGROUND
The Communications section of the Department of Indian Affairs and Northern Development (DIAND), Nunavut Regional Office (NRO) provides media clips and summaries of relevant broadcast media to departmental personnel in order to inform them on developments and activities reported in the media. Within the Communications unit, this media information is used to provide insight into the public environment in an effort to better understand public perceptions and sensitivities around particular issues. 
To provide this service to its clients, the Communications Division requires the services of a supplier to monitor and deliver media clips and summaries to the Division on a strict daily schedule.  

SW2	OBJECTIVE(S)
To provide daily media monitoring coverage and summaries of:
2.1	Regional CBC radio broadcasts (English only) and;
2.2	Relevant Northern content of CBC Television’s Northbeat (English only).
SW3	SCOPE OF WORK
The Contractor shall perform the following to the satisfaction of the Departmental Representative:
3.1	On a daily basis, monitor and provide a transcript in an electronic format of English CBC Regional radio broadcasts, specifically 06:30, 07:30, 08:30, and 12:30 broadcasts;
3.2	On a daily basis, monitor and provide a transcript in an electronic format of the northern content of CBC television’s Northbeat news program;
3.3	On a daily basis and in a timely fashion email transcripts as set forth in Scope of Work points 3.1 and 3.2 to specified individuals.
SW4	OUTPUT/DELIVERABLES
The Contractor shall:
4.1	On a daily basis, within one (1) hour of the broadcast, provide a transcript as set forth in Scope of Work points 3.1 and 3.2 DIAND Nunavut Regional Office Communications Staff via e-mail attachment in Microsoft Word format (note: Northbeat broadcast summaries can be provided by 12:00 noon the next workday). 
SW5	DEPARTMENTAL SUPPORT
The Departmental Representative will:
5.1	Email addresses of specified individuals for inclusion in distribution lists;
5.2	Feedback as necessary, i.e. not receiving emails or problems with attachments.

MANDATORY REQUIREMENTS
Bidders' proposals MUST meet ALL of the Mandatory Requirements in order for their proposals to be considered for further evaluation.  Failure on the part of the Bidder to meet any one (1) or more of the Mandatory Requirements will result in their proposal being deemed non-compliant, with the proposal being given no further consideration:

Media Monitoring Services 
Mandatory Requirement
COMPLIANT (YES/NO)
M1: Proposal 

The Bidder’s proposal MUST demonstrate evidence of previous/current relevant qualifications and experience in providing a full range of tasks and activities under the Appendix “D”, as defined in the Statement of Work (SOW).

The Bidder MUST include within its Proposal a current detailed curriculum vitae (CV) for each proposed Resource named in their Proposal.
CVs should include: 
a)	Relevant work/project experience (chronologically indicated in years/months, e.g. May 2011 to March 2012), including a brief description of the services provided and for whom; 
b)	Relevant skill and ability application; and
c)	All formal training should be listed chronologically; the title of the course or program and duration in days or months should be included.
	
M2: Certificate of Independent Bid Determination
a)   Bidders must complete, sign and submit, as part of their technical proposal package, the Certificate of Independent Bid Determination attached hereto as Annex "C".
	
 

Media Monitoring Services 
Mandatory Requirement
COMPLIANT (YES/NO)

M3: Firm Experience

At the Firm level, the Bidder MUST provide one (1) written project summary describing in detail the Bidder’s current and previous experience in successfully providing similar  services, as described in the SOW (Appendix ‘D’), during the past five (5) years (calculated on the closing date of the RFP).  Along with the project summary, the Bidder MUST provide the name and one means of contact (i.e. e-mail address or telephone number) of the client project authority to whom the Bidder reported.

Within the project summary provided, the Bidder should indicate (a-g ):
a)	the name and a brief description of the client organization;
b)	the client project authority name, title and contact information;
c)	a brief description of the scope and complexity of the project;
d)	the dates/duration (in years/months) of the project;
e)	the dollar value of the project to the Bidder;
f)	the number and role of Bidder Resources/personnel involved in the project; and
g)	transcripts/clippings that display evidence of the Bidder’s capabilities of the project.

See the following form ‘Project Summary’ below for a suggested format for submission of project information.  The Bidder is encouraged to provide detailed responses for each of the requirements set out in the Summary.

DIAND reserves the right to contact the named client references for the purpose of verifying the accuracy and veracity of the information provided in the Bidder’s Proposal.  Should DIAND choose to contact the references and should one (1) or more provide a negative reference regarding the accuracy or veracity of the Bidder’s Proposal, the Proposal will be deemed non-compliant and given no further consideration.	

BASIS OF SELECTION
Only compliant Proposals will be considered.
The total price submitted in each acceptable proposal will be divided by its respective rating score and the proposal offering the lowest cost per point will be deemed to represent best value to the Department.

This procurement is subject to the Agreement of Internal Trade (AIT).