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Hosted Client Management System (CRM) for Canada Business in Atlantic Canada

Solicitation number CP22654

Publication date

Closing date and time 2014/01/03 15:00 EST

Last amendment date


    Description
    The Atlantic Canada Opportunities Agency (ACOA) requires a Client Management System (CRM) for Canada Business in Atlantic Canada to accommodate the new two tiered service delivery model. The successful bidder will implement and host a Microsoft Dynamics solution to manage client interactions, record statistics, and deliver customized reports.
    This requirement is open only to those Supply Arrangement Holders who qualified under Tier "1" stream for Domain 2: ERP/CRM.
    
    NOTE: Solutions-Based Informatics Professional Services (SBIPS) Method of Supply is refreshed on a quarterly basis. If you wish to find out how you can be a "Qualified SA Holder", please contact RCNMDAI.NCRIMOS@tpsgc-pwgsc.gc.ca.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

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    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Atlantic Canada Opportunities Agency
    Address
    Blue Cross Centre, 644 Main Street, P.O. Box 6051
    Moncton, New Brunswick, E1C 9J8
    Canada
    Contracting authority
    LeBlanc, Rodrigue
    Phone
    506-851-3996
    Address
    644 Main Street
    Moncton, NB, E1C 9J8
    CA

    Buying organization(s)

    Organization
    Atlantic Canada Opportunities Agency
    Address
    Blue Cross Centre, 644 Main Street, P.O. Box 6051
    Moncton, New Brunswick, E1C 9J8
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    English
    41
    French
    40

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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