Lift-Truck Maintenance and Repair Services

Solicitation No. 1000308061

Lift-Truck Maintenance and Repair Services

DESCRIPTION OF REQUIREMENT 

This requirement contains NO security requirement. 

The Canada Revenue Agency (CRA) requires a Contractor to provide on-site scheduled maintenance services and “as and when requested” services for the fleet of CRA-owned powered lift-trucks and CRA-owned manual pallet jacks. The CRA currently has ninety–one (91) powered lift-trucks deployed at CRA offices and warehouses across Canada. 

These powered lift-trucks are categorized into the following types; Sit-down Counterbalance, Stand-up Counterbalance, Reach Fork Truck and Pallet Trucks. These four types of powered lift-trucks vary by manufacturer and model as listed in Annex A-1: CRA Sites and Powered Lift-Truck Count.

The following services are required for all powered lift-trucks listed within Annex A-1:
1.	Scheduled Maintenance Services:
a.	Annual & Semi-Annual Maintenance Services (as further described in Section 3.1 of the Statement of Work);
b.	Monthly Battery and Charger Services (as further described in Section 3.2 of the Statement of Work).
2.	“As and When Requested” Services:
a.	Remedial Services & Manual Pallet Jack Maintenance Services (as further described in Section 4.1 of the Statement of Work);
b.	Replacement Parts (as further described in Section 4.2 of the Statement of Work);
c.	Powered Lift-Truck Operator Training Services (as further described in Section 4.3 of the Statement of Work.

In addition to the services listed above, the Contractor must also provide the following services, at no additional cost to the CRA:
•	An initial Fleet Assessment (as further described in Section 5.1 of the Statement of Work);
•	Battery Recycling & Disposal Services (as further described in Section 5.2 of the Statement of Work);
•	Reports (as further described in Section 5.3 of the Statement of Work).

Bidders may submit a proposal for one (1) or more of the regions listed below (as listed in Annex A-1):
•	Atlantic Region;
•	Quebec Region;
•	Ontario Region;
•	Prairie Region;
•	Pacific Region.

The CRA is seeking to issue up to five (5) Contracts for the regions listed above. The period of each resulting Contract will be three (3) years, with two (2) one-year option periods.

APPLICABLE TRADE AGREEMENTS 

The following trade agreements apply to this procurement: 

North American Free Trade Agreement 
Agreement on Internal Trade 
Canada Columbia Free Trade Agreement
Canada Peru Free Trade Agreement 
Canada Chile Free Trade Agreement 
Canada Panama Free Trade Agreement 
World Trade Organization Agreement on Government Procurement

CONTRACTOR SELECTION METHODOLOGY 

The evaluation of proposals will be performed in six (6) steps as follows: 

Step 1 – Evaluation against Mandatory Criteria 
Step 2 – Point-Rated Evaluation – not applicable to this requirement 
Step 3 – Evaluation of Financial Proposals 
Step 4 – Basis of Selection – Highest Compliant bid evaluation score. The responsive bid with the highest Bid Evaluation Score, for each Region, will be considered the highest ranked Bidder for that Region and will be recommended for award of a contract for that Region.
Step 5 – Conditions Precedent to Contract Award 
Step 6 – Contract Entry

CONTRACTING OFFICER 

All enquiries regarding this Request for Proposal must be directed in WRITING (see email address below) to: 

Timothy Berg 
Canada Revenue Agency 
Administration Directorate
Contracting Division 
250 Albert Street, 8th Floor 
Ottawa, Ontario, K1A 0L5 

Tel. Number: (613) 995-4661 
Fax Number: (613) 957-6655
Email Address: Timothy.Berg@cra-arc.gc.ca 

Proposal documents and supporting information may be submitted in either English or French. 

Bids must be received on or before May 2, 2014 at 2:00 pm EDT. 

The CRA reserves the right to negotiate with suppliers on any procurement. 

ADDRESS FOR SUBMISSION OF BIDS

Canada Revenue Agency 
Bid Receiving Unit 
Ottawa Technology Centre 
Receiving Dock 
875 Heron Road 
Room D-95 
Ottawa, ON 
K1A 1A2