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TBIPS - I.7 Platform Analyst - Level 2 - Industry Canada

Solicitation number IC401432

Publication date

Closing date and time 2015/02/27 11:00 EST


    Description
    This requirement is for Industry Canada
    
    This requirement is open only to those Supply Arrangement Holders who qualified under:
    		Tier “1” (= $0-$2M) stream for IM/IT Services.
    
    This requirement is open only to those invited TBIPS Supply Arrangement Holders who qualified under the categories for:  I.7 Platform Analyst – Level 2
    
    The following SA Holders have been invited to submit a proposal.
    
    CAE Inc.
    Cistel Technology Inc.
    CORE Software Corp
    Dolomite Networks Corporation
    Emerion
    Excel Human Resources Inc.
    Integra Networks Corporation
    Maplesoft Consulting Inc.
    Proex Inc.
    Robertson & Company ltd.
    Somos Consulting Group Ltd.
    Spectra FX Inc.
    TeraMach Technologies Inc.
    The VCAN Group Inc.
    Veritaaq Technology House Inc.
    	
    
    Description of the requirement:
    Industry Canada requires the services of a Platform Analysts – Intermediate to address the coding, testing, deployment, support and management of Group Policy Objects for a corporate desktop environment (Computer and User Configurations).  This requirement is for 1 Platform Analyst, Level 2 now and the possibility for a second on “an as and when required” basis.
    The resource(s) will be required to have a strong knowledge of MS Group Policy Objects in a MS Active Directory environment as well as the tools used to configure, publish and manage GPOs in a corporate distributed computing environment and must be able to provide subject matter expertise to stakeholders with regards to Group Policy Objects and industry best practices and standards.  The Platform Analyst(s) must have a Secret security clearance.  
    The roles and responsibility will include: 
    
    o	Design and development: includes gathering and documenting of technical and end user requirements, provision of technical options and recommendations to meet requirements.  All recommendations/designs relating to security aspects must be vetted and approved by the IT Security group. Where appropriate, design and development includes a Backout/Rollback process / software.  Where appropriate, design and development includes task automation for AD using industry standard tools such as Windows PowerShell.
    o	Documentation:  includes development and maintenance of technical configuration specifications related to GPO settings and configurations.  This may include technical configuration details (ie: identify important configuration items, default settings, setting alternatives, recommended settings and justifications for recommendations), and architecture and data flow diagrams.  Documentation may also include technical installation guides, documented processes (ie:  operational processes, processes for Backout/Rollback, etc.), technical user communications, and technical support documentation, including FAQ’s and Knowledge Base material.   When appropriate, contribute to end-user documentation / communiques.
    o	Integration:  includes ensuring seamless integration of AD changes with:
    	 IC Standard desktop operating system and IC standard applications;
    	 corporate and line-of-business desktop software tools and applications (working with software custodians to accomplish this);  
    	unique Industry Canada business requirements, including Industry Canada kiosks, testing environments, boardrooms and training facilities as well as other business specific special purpose environments within IC (CIPO, SITT, CB, CRC, etc.).
    o	Testing:  includes development of engineering test plans and scripts for GPOs, execution of test scripts and documentation of testing results (test reports). Where appropriate, this includes testing of the Backout/Rollback processes and software, as well as validation of any documented guides or processes.  This area of work also includes support for testing and integration of GPOs with Industry Canada desktop software tools and applications.  
    o	Implementation/deployment:   must adhere to IC service management standards and processes, and for significant changes may require preparation of a documented rollout strategy  addressing technical migration/implementation (including alignment with other changing components), communications (end user and/or technical), operational process changes, and/or support changes.  Implementation / migration may include a “prototype”, where changes are introduced to a small controlled subset of production users/computers, and results are closely monitored.
    o	Maintenance:  includes GPO source code management (with supporting documentation) using industry standard tools, best practices and procedures. 
    o	Reporting:  includes design, development, testing and generation of AD and/or GPO related reports.  
    o	Support:  includes support of GPO’s in test, pre-production and production environments.  Support activities span all of Incident, Problem, Change and Release management; and.
    o	Other AD related activities:  including contributing to the weekly GPO Management meetings, providing AD subject matter expertise to stakeholders on tools used to facilitate management of AD, and other related duties, as required.  
    
    Initial Contract Period:  Contract award to March 31, 2016
    Option Year Period 1:  April 1, 2016 to March 31, 2017
    
    File Number:  		IC401432
    Contracting Authority:	Tony Eyre
    E-Mail:			tony.eyre@ic.gc.ca
    
    NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed on an annual basis.  If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.-NCRIMOS@pwgsc.gc.ca

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)

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    Contact information

    Contracting organization

    Organization
    Industry Canada
    Contracting authority
    Eyre, Anthony
    Phone
    613-941-4253
    Address
    235 Queen Street
    Ottawa, ON, K1A 0H5
    CA

    Buying organization(s)

    Organization
    Industry Canada
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    National Capital Region (NCR)
    Procurement method
    Competitive – Selective Tendering
    Commodity - GSIN
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