Information Technology Service Management (ITSM) Solution
Solicitation number 15-31240-0/A
Publication date
Closing date and time 2016/01/06 13:00 EST
Last amendment date
Description
SSC is responsible for the management of most IT infrastructure for government departments and agencies and, therefore, requires the framework and tools to conduct effective service management of this IT infrastructure. SSC has a requirement for immediate deployment of a mature, outsourced ITSM managed service solution that satisfies SSC’s technical and business requirements without customization.
This Invitation to Qualify (ITQ) is the first phase of a procurement process by Shared Services Canada (SSC) for . Suppliers are invited to pre-qualify in accordance with the terms and conditions of this ITQ in order to become Qualified Respondents for any later phases of the procurement process. Only Qualified Respondents will be permitted to bid on any subsequent solicitation issued as part of the procurement process.
- D301A: Computer and Data Processing Services
- D301B: Data Centre Services
- D301C: Computer Services, Not Elsewhere Specified
- D302A: Informatics Professional Services
- N7030: ADP Software
- N7010: Automatic Data Processing Equipment, System Configuration
- JX7010: Automatic Data Processing Equipment, System Configuration - Repair
- JI7030: ADP Software - Installation
Contract duration
Refer to the description above for full details.
Trade agreements
-
No trade agreements are applicable to this solicitation process
Partner with another business
Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.
This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.
Contact information
Contracting organization
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
- Contracting authority
- Gregorio, George
- Phone
- 613-415-4965
- Address
-
180 Kent Street, 13th floor K034Ottawa, ON, K1G 4A8CA
Buying organization(s)
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| amendment_006_en.pdf | 006 | EN | 90 | |
| amendment_006_fre.pdf | 006 | FR | 9 | |
| en_a005_closing_date_and_time.pdf | 005 | EN | 53 | |
| fre_a005_closing_date_and_time.pdf | 005 | FR | 4 | |
| itsm_pvr_q_a_log_dec_17_amend_004.pdf | 004 | EN | 81 | |
| fre_itsm_pvr_q_a_log_dec_17_amend_004.pdf | 004 | FR | 22 | |
| amendment_3_en.pdf | 003 | EN | 86 | |
| modification_3_fre.pdf | 003 | FR | 2 | |
| en_2015-12-01_itq_for_itsm.pdf | 002 | EN | 300 | |
| en_ssc_standard_instructions_for_procurement_documents.pdf | 001 | EN | 140 | |
| srcl_dcssi_itsm_nov_19.pdf | 000 | EN | 282 | |
| srcl_dcssi_itsm_nov_19.pdf | 000 | FR | 30 | |
| fr_ssc_-_standard_instructions_for_procurement_documents.pdf | 001 | FR | 10 | |
| fr_2015-12-01_itq_for_itsm.pdf | 002 | FR | 19 |
Access the Getting started page for details on how to bid, and more.
Eligibility and terms and conditions
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