Access to NewsLink to monitor Canadian and international media effectively

Solicitation number 01B68-15-0084

Publication date

Closing date and time 2016/12/19 13:00 EST


    Description

    AAFC has a requirement for the provision of a one (1) year contract with (2) one (1) year option periods for technical support, system maintenance, site hosting on Densan servers and on going enhancements to NewsLink.

    The contractor will provide the following services throughout the validity of the resulting contract:

    • Any new features that Densan develops (eg. improved search, email alerts, support for wireless devices, etc.) would be provided at no extra charge to AAFC as part of this maintenance contract.
    • Free software upgrades during the maintenance period
    • The hosting of AAFC’s media monitoring system on a Densan server
    • Unlimited telephone support between the hours of 07:30 and 17:00 Monday to Friday (holidays excluded)
    • Unlimited on site & telephone support for all NewsLink Software Programs
    • Web page redesign, custom features and server migration
    • Free upgrades to all new versions of the NewsLink Software Programs that have been purchased by the Client;
    • Free problem resolution modifications (bug fixes) to the NewsLink software modules;
    • Discounts for purchase of new NewsLink products as and when they become available.
    • Free participation in all NewsLink User Group activities for the designated Client contact(s);
    • New features that Densan develops (eg. improved search, email alerts, support for wireless devices, etc).
    • Densan will provide AAFC-PAB with maintenance and support for Newslink as described in the scope of work (five days a week, with a back-up person able to access all software and all versions). Payment for this service will be provided monthly.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Agreement on Internal Trade (AIT)

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Agriculture and Agri-Food Canada
    Address
    1341 Baseline Road
    Ottawa, Ontario, K1A0C5
    Canada
    Contracting authority
    Nouh, Sami
    Phone
    613-773-0941
    Address
    1341 BASELINE ROAD TOWER 3, Floor 5, Room 337
    Ottawa, ON, K1A 0C5
    CA

    Buying organization(s)

    Organization
    Agriculture and Agri-Food Canada
    Address
    1341 Baseline Road
    Ottawa, Ontario, K1A0C5
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    000
    English
    98
    000
    French
    14

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

    Date modified: