PBX Attendant Services
Solicitation number 16-42551-0
Publication date
Closing date and time 2016/11/16 14:00 EST
Last amendment date
Description
This bid solicitation is being issued by Shared Services Canada (SSC). The resulting contract will be used by SSC to provide shared services to its clients.
The Privy Council Office (PCO) is charged with the responsibility of providing Attendant Services for the operation of the consoles associated with the MERIDIAN 1 System that serves the Prime Minister's Office (PMO)/Privy Council Office complex.
Attendants are responsible for answering and completing a variety of incoming calls addressed primarily to the Prime Minister's Office. They also manage all calls from the Prime Minister and his staff, such as teleconference calls etc.
The contractor, in consultation with PCO Administration Division staff, must provide Attendants as per established operating hours (see RFP) to operate efficiently the Attendant equipment provided by PCO at the location of the PMO/PCO Complex in downtown Ottawa.
The system is operated 24 hours daily, 365 days of the year.
This solicitation contains a requirement for vendor and personnel security screening.
Contract duration
Refer to the description above for full details.
Trade agreements
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World Trade Organization Agreement on Government Procurement (WTO GPA)
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Canada-Panama Free Trade Agreement
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Canada-Honduras Free Trade Agreement
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Agreement on Internal Trade (AIT)
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Canada-Chile Free Trade Agreement (CCFTA)
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Canada-Colombia Free Trade Agreement
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Canada-Peru Free Trade Agreement (CPFTA)
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North American Free Trade Agreement (NAFTA)
Contact information
Contracting organization
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
- Contracting authority
- Leech, Jamie
- Phone
- 613-410-4790
- Address
-
180 Kent St.Ottawa, ON, K1G 4A8CA
Buying organization(s)
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| en_rfp_amendment_1.pdf |
English
|
12 | ||
| fr_rfp_amendment_1.pdf |
French
|
1 | ||
| en_rfp.pdf | 000 |
English
|
45 | |
| fr_rfp.pdf | 000 |
French
|
6 |
Access the Getting started page for details on how to bid, and more.