Case Management System Development
Solicitation number 1000187668
Publication date
Closing date and time 2017/02/13 14:00 EST
Description
STATEMENT OF WORK
BACKGROUND
The Materiel and Assets Management Directorate (MAMD) modernization project has recognized the need for a software tool that would enable them to better manage procurement cases in a user-centric, collaborative and transparent manner. In line with Public Service and Procurement Canada (PSPC) recommendations, MAMD intends to establish a Case Management Solution (CMS) using the Microsoft (MS) Dynamics CRM platform.
OBJECTIVE
The purpose of this mandate is to develop a Case Management System for the MAMD directorate using the Microsoft (MS) Dynamics CRM platform.
SCOPE OF WORK
The Contractor shall (but not limited to):
- Analyze requirements and prepare functional and technical design documentation;
- Design and prototype various options for managing procurement cases;
- Develop, Configure, Customize Deploy Microsoft Dynamics CRM for Case Management,
- Create interface between MS Dynamics CRM to SAP/MM and GroupWise;
- Implement solutions
- Provide training material for Director, Manager, Team Leaders, Procurement officers, and Technical staff
- Prepare technical documentation
DIAND will require the services of two individual Contractor Resources in total on an “As and When required basis”.
A.1 Application/Software Architect/Level 3
A.6 Programmer/Software Developer/Level 1
Contract duration
Refer to the description above for full details.
Trade agreements
-
World Trade Organization Agreement on Government Procurement (WTO GPA)
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Contact information
Contracting organization
- Organization
-
Aboriginal Affairs & Northern Development Canada
- Contracting authority
- Moyeda, Alma
- Phone
- 819-953-6153
- Email
- alma.moyeda@canada.ca
- Address
-
10 Wellington St.Gatineau, QC, K1A 0H4CA
Buying organization(s)
- Organization
-
Aboriginal Affairs & Northern Development Canada
Bidding details
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