SSC ENTERPRISE SERVICE DESK, END USER SERVICE DESK, ENTERPRISE COMMAND CENTER AND DATA CENTER OPERATION
Solicitation number 2B0KB-17-3174
Publication date
Closing date and time 2017/10/20 14:00 EDT
Last amendment date
Description
This bid solicitation is being issued by SSC. The resulting contract will be used by Shared Service Canada as a task base contract to provide Service Desk, Monitoring and Operational professional Services.
The professional services resources required will be responsible to provide support for the following areas:
Enterprise Service Desk
End User Service Desk
Enterprise Command Centre and Data Centre Operations
This Contract is to provide shared services to its clients, that include SSC itself, those government institutions for whom SSC’s services are mandatory at any point during the Contract Period, and those other organizations for whom SSC’s services are optional at any point during the Contract Period and that choose to use those services from time to time. It is intended to result in the award of a contract for 3 years, plus 3 – 1 year (s) option periods.
Contract duration
Refer to the description above for full details.
Trade agreements
-
World Trade Organization Agreement on Government Procurement (WTO GPA)
Contact information
Contracting organization
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
- Contracting authority
- WatsonBampton, Julie
- Phone
- 613-790-5915
- Email
- Julie.Bampton@ssc-spc.gc.ca
- Address
-
180 Kent StreetOttawa, ON, K1A 0P7CA
Buying organization(s)
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Access the Getting started page for details on how to bid, and more.