Invitation to Qualify (ITQ) – Customer Relationship Management (CRM) Solution

Solicitation number ITQ #2018-01-18

Publication date

Closing date and time 2018/02/20 13:00 EST

Last amendment date

Status Status Expired

Description

Invitation to Qualify (ITQ) – Customer Relationship Management (CRM) Solution

About Farm Credit Canada (FCC): FCC is Canada’s leading agriculture lender, with a healthy portfolio of more than $31 billion. Our employees are dedicated to the future of Canadian agriculture and its role in feeding an ever-growing world. We provide flexible, competitively priced financing, management software, information and knowledge specifically designed for the agriculture and agri-food industry. Our profits are reinvested back into agriculture and the communities where our customers and employees live and work. For more information, visit www.fcc.ca.

ITQ Scope: FCC is releasing this ITQ as the first phase in a non-binding, competitive procurement process, which will enable FCC to identify the different CRM technology solutions currently available in the market, and determine the solutions that provide the best opportunity for improvement to FCC’s current CRM capabilties, and the best fit with its potential future CRM needs. The expected outcome of the ITQ is to develop a short-list of qualified vendors that will be invited to participate in subsequent phases of the procurement process. 

Vendors are advised that FCC’s objective is to assess CRM software products only, and is not seeking consulting or implementation services at this time.

ITQ Schedule:

  • ITQ issue date: January 18, 2018
  • Vendor question and answer session (via conference call): February 5th, 1:30 pm to 3:00 pm CST
  • ITQ closing date and time: February 20th at 12:00 PM (noon) CST

ITQ Process Considerations

Vendors should note that:

  • this opportunity notice references an ITQ, not a call for tenders. FCC is not obligated to proceed with the work described in the ITQ scope, and may cancel the ITQ at any time.
  • FCC’s procurement process allows for negotiation between FCC and one or more vendors, prior to awarding a contract.

Requesting the ITQ Document: Capable vendors who are interested in receiving a copy of the ITQ document are to contact:

Mike Humble

Corporate Procurement Manager

Farm Credit Canada

procurement@fcc.ca

Contract duration

Refer to the description above for full details.

Trade agreements

  • Canadian Free Trade Agreement (CFTA)

Partner with another business

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Contact information

Contracting organization

Organization
Farm Credit Canada
Address
1800 Hamilton Street
Regina, Saskatchewan, S4P 4L3
Canada
Contracting authority
Humble, Mike
Phone
306-790-2933
Email
procurement@fcc.ca
Address
1800 Hamilton St
Regina, SK, S4P 4L3
CA

Buying organization(s)

Organization
Farm Credit Canada
Address
1800 Hamilton Street
Regina, Saskatchewan, S4P 4L3
Canada
Bidding details

Details for this tender opportunity are provided in the Description tab.

Please contact the contracting officer to get the full solicitation documentation, access information on how to bid, or if you have any questions regarding this tender opportunity.

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Summary information

Notice type
Invitation to Qualify
Language(s)
English, French
Region(s) of delivery
Saskatchewan
Region of opportunity
Canada
Procurement method
Competitive – Open Bidding
Commodity - GSIN
Click the links below to see a list of notices associated with the GSIN codes.

Support for small and medium businesses

If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

 

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