Request for Proposal - Cafeteria Services at the Canadian Science Centre for Human and Animal Health

The CSCHAH is unique both in Canada and the world. CSCHAH is recognized as a leading-edge facility in an elite group of Centres around the world equipped with laboratories ranging from biosafety level 2 to level 4 designed to accommodate the most basic to the most deadly infectious organisms. It is the only high-containment laboratory in the world where both animal and human disease research is conducted within the same facility. Facility tours are performed regularly for: dignitaries, diplomats, media, safety personnel and the scientific community from all over the world.

CSCHAH requires cafeteria services which are reflective of the facility – high quality. Cleanliness and appearance are fundamental to the entire facility. As the cafeteria is probably the most visible area within the CSCHAH, it is critical that it is maintained at high standards of cleanliness.

The operation of the cafeteria facility includes: supply, preparation and serving of foods; provision and maintenance of utensils and dishes; and the cleanliness of the equipment and cleaning of the cafeteria area provided as detailed herein.

The services are to be provided in accordance with cyclical menus, quality standards, portion specifications provided; and prices as submitted with the bidder’s proposal. Any changes must be pre-approved by the Project Authorities

The existing service consists of the customer ordering and paying for the food at a serving counter and carries it to tables provided (or elsewhere on the premises).