Online Second Languages Training and Tutoring Services for Border Services Officers (BSO) of the Canada Border Services Agency.
Solicitation number 1000345256
Publication date
Closing date and time 2019/07/19 14:00 EDT
Last amendment date
Description
ENQUIRIES:
CBSA-ASFC_Solicitations-Demandes_de_soumissions@cbsa-asfc.gc.ca
DESCRIPTION OF WORK
The provision of an online Second Languages Training and Tutoring Services for Border Services Officers (BSO) of the Canada Border Services Agency.
The objective is to provide a technology-based training approach using online software supplemented by one-on-one tutoring via teleconference / virtual classroom for part-time second official language training, in French and English to BSO’s to:
- ensure that clients can be served in the official language of their choice;
- ensure the quality of our services in both official languages;
- promote the use of both official languages in the workplace; and
- establish a bilingual workplace.
SCOPE OF WORK
The solution is to compromise of the following:
- a subscription-based training delivered via web portal accessible for all CBSA employees;
- a tutor-led training delivered by telephone, not excluding possible in-person or virtual classroom;
- a language proficiency level evaluation delivered by a web portal and ongoing evaluation on student’s progress;
- an on-site, virtual or tutor-led SLE preparation coaching; and possible virtual lunch and learn sessions for oral maintenance.
The propose solution must also comply with the following principles:
The second language training must be provided at the levels A, B, and C in accordance with the Government of Canada Qualification Standards in Relation to Official Languages (http://www.tbs-sct.gc.ca/gui/squn03-eng.asp).
The estimated number of students per year is 75 in the following regions:
- Pacific
- Prairie
- Ontario (outside the National Capital Region)
- National Capital Region - Headquarters
- Quebec
- Atlantic
SECURITY: There are no security requirements
It is intended to result in the award of one contract for a period of one (1) year, plus four (4) one-year irrevocable option allowing Canada to extend the term of the contract.
Contract duration
Refer to the description above for full details.
Trade agreements
-
No trade agreements are applicable to this solicitation process
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Contact information
Contracting organization
- Organization
-
Canada Border Services Agency
- Address
-
333 North River RoadOttawa, Ontario, K1L 8B9Canada
- Contracting authority
- Savaria, Nancy
- Phone
- 343-291-5693
- Email
- nancy.savaria@cbsa-asfc.gc.ca
- Address
-
355 N. River RoadOttawa, ON, K0A 1L8CA
Buying organization(s)
- Organization
-
Canada Border Services Agency
- Address
-
333 North River RoadOttawa, Ontario, K1L 8B9Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| 1000345256_-_qa_4_-_bilingual.pdf |
English
|
5 | ||
| 1000345256_-_dp_rfp_amd_002.pdf |
English
|
11 | ||
| 1000345256_-_qa_4_-_bilingual.pdf |
French
|
5 | ||
| 1000345256_-_dp_rfp_amd_002.pdf |
French
|
11 | ||
| 1000345256_-_question_and_answer_3-_en.pdf |
English
|
10 | ||
| 1000345256_-_question_et_reponse_3_-_fr.pdf |
French
|
5 | ||
| 1000345256_-_qa2.pdf |
English
|
12 | ||
| 1000345256_-_qa2.pdf |
French
|
12 | ||
| 1000345256_-_dp_rfp_amd_001.pdf |
English
|
19 | ||
| 1000345256_-_qa1.pdf |
English
|
12 | ||
| 1000345256_question_et_reponse_no.1.pdf |
French
|
10 | ||
| 1000345256_-_dp_rfp_amd_001.pdf |
French
|
18 | ||
| 1000345256_-_rfp_en.pdf | 000 |
English
|
65 | |
| 1000345256_-_rfp_fr.pdf | 000 |
French
|
28 |
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