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Online Second Languages Training and Tutoring Services for Border Services Officers (BSO) of the Canada Border Services Agency.

Solicitation number 1000345256

Publication date

Closing date and time 2019/07/19 14:00 EDT

Last amendment date


    Description

    ENQUIRIES:

    CBSA-ASFC_Solicitations-Demandes_de_soumissions@cbsa-asfc.gc.ca

    DESCRIPTION OF WORK

    The provision of an online Second Languages Training and Tutoring Services for Border Services Officers (BSO) of the Canada Border Services Agency.

    The objective is to provide a technology-based training approach using online software supplemented by one-on-one tutoring via teleconference / virtual classroom for part-time second official language training, in French and English to BSO’s to:

    • ensure that clients can be served in the official language of their choice;
    • ensure the quality of our services in both official languages;
    • promote the use of both official languages in the workplace; and
    • establish a bilingual workplace.

    SCOPE OF WORK

    The solution is to compromise of the following:

    • a subscription-based training delivered via web portal accessible for all CBSA employees;
    • a tutor-led training delivered by telephone, not excluding possible in-person or virtual classroom;
    • a language proficiency level evaluation delivered by a web portal and ongoing evaluation on student’s progress;
    • an on-site, virtual or tutor-led SLE preparation coaching; and possible virtual lunch and learn sessions for oral maintenance.

    The propose solution must also comply with the following principles:

    The second language training must be provided at the levels A, B, and C in accordance with the Government of Canada Qualification Standards in Relation to Official Languages (http://www.tbs-sct.gc.ca/gui/squn03-eng.asp).

    The estimated number of students per year is 75 in the following regions:

    • Pacific
    • Prairie
    • Ontario (outside the National Capital Region)
    • National Capital Region - Headquarters
    • Quebec
    • Atlantic

    SECURITY: There are no security requirements

    It is intended to result in the award of one contract for a period of one (1) year, plus four (4) one-year irrevocable option allowing Canada to extend the term of the contract.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

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    Contact information

    Contracting organization

    Organization
    Canada Border Services Agency
    Address
    333 North River Road
    Ottawa, Ontario, K1L 8B9
    Canada
    Contracting authority
    Savaria, Nancy
    Phone
    343-291-5693
    Email
    nancy.savaria@cbsa-asfc.gc.ca
    Address
    355 N. River Road
    Ottawa, ON, K0A 1L8
    CA

    Buying organization(s)

    Organization
    Canada Border Services Agency
    Address
    333 North River Road
    Ottawa, Ontario, K1L 8B9
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    English
    5
    English
    11
    French
    5
    French
    11
    English
    10
    French
    5
    English
    12
    French
    12
    English
    19
    English
    12
    French
    10
    French
    18
    000
    English
    67
    000
    French
    28

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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