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MS Dynamics CRM 365 Requirements Date

Solicitation number C0052

Publication date

Closing date and time 2020/08/28 14:00 EDT

Last amendment date


    Description

    The Innovation, Business Services & Development Branch (IBSDB) has implemented a structured, agile software development lifecycle that integrates requirements development, change management, external stakeholder engagement and internal communications into an agile development and release framework. 

    A key project that was undertaken to support CFIA business priorities was the Electronic Service Delivery Project (ESDP) to enable new inspections, permission, licensing and export certification processes through the use of technology. The outcome was the Digital Service Delivery Platform (DSDP) which includes two interfaces: 1) MyCFIA for external Agency regulated parties and clients and the actual DSDP which is used by Agency staff for the tracking and processing of various services. 

    DSDP is and integrated platform, built using various commercial-off-the-shelf (COTS) software packages to make a single platform with two interfaces. The key foundational platform of DSDP is Microsoft Dynamics CRM which is used for case management, data collection and as an internal interface. 

    IBSDB requires one (1) Level 3 Senior and one (1) Level 2 Intermediate Programmer/Analyst to provide expertise with the implantation of Dynamics CRM 365 platform on an “As and When Required: Task Authorization Contract to assist in the development and configuration of new functionalities to the DSDP platform using MS Dynamics CRM 365. 

    The number Programmer/Analyst and level of expertise will be identified by the Project Authority on each individual Task Authorization.

    Should a Task be deemed to have a high complexity or should CFIA have a more aggressive implementation strategy and that additional resources are require beyond the primary consultants associated in the initial Task Authorization Contract, Required additional resources will be Level 3 – Senior Programmer/Analyst and Level 2 – Intermediate Programmer/Analyst, outlined in the SoW. These additional resources will be requested via a Task Authorization.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)

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    Contact information

    Contracting organization

    Organization
    Canadian Food Inspection Agency
    Address
    1400 Merivale Road
    Ottawa, Ontario, K1A 0Y9
    Canada
    Contracting authority
    Legault, Aimee
    Phone
    613-773-7672
    Email
    Aimee.Legault@canada.ca
    Address
    59 Camelot Drive
    Ottawa, ON, K1A 0Y9
    CA

    Buying organization(s)

    Organization
    Canadian Food Inspection Agency
    Address
    1400 Merivale Road
    Ottawa, Ontario, K1A 0Y9
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    000
    French
    20
    000
    English
    121

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    National Capital Region (NCR)
    Procurement method
    Competitive - Limited Tendering
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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