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Ombudsman - Professional Services

Solicitation number LW154

Publication date

Closing date and time 2020/09/08 15:00 EDT

Last amendment date


    Description

    The National Capital Commission (NCC) is requesting proposals from Professionals interested in the provision of Ombudsman related responsibilities in accordance with the Terms of Reference. The Ombudsman shall provide members of the public, in the official language of their choice, with an independent, confidential, neutral, fair and equitable mechanism for resolving complaints, when all other redress avenues have been exhausted.

    Duration of the Contract : The Ombudsman is appointed for a three-year term by the Board of Directors. At the sole discretion of the NCC, two (2) successive one (1) year options may be exercised at the same terms and conditions.

    Closing Date: To be considered, your proposal must be received no later than 3 p.m. Ottawa time on September 8, 2020 by e-mail with a subject line reading : LW154 – Ombudsman - Professional Services. Faxed, hard copies or late submissions will not be accepted.

    Enquiries : Questions and requests for clarification from proponents will be accepted until 12:00 noon on August 28, 2020. Throughout the RFP bidding process, the NCC shall endeavour to provide responses to inquiries (by the issuance of addenda) deemed relevant by the NCC and received in writing by the Contracting Authority. Only information provided in addenda shall be considered to be an integral part of the RFP and any resulting contract. Your questions and requests for clarifications must be submitted in writing and addressed to Nathalie Rheault at email: Nathalie.Rheault@ncc-ccn.ca .

    Note that amounts quoted in this RFP are in Canadian dollars. Payment is net 30 days.

    Public Opening : There will be no public opening for this Request for Proposal.

    No trade agreements applicable.

    The official Government Electronic Tendering Service website is http://buyandsell.gc.ca . Please ensure that you download your document from this site, in order to obtain all information related to the tender. It is your responsibility to ensure that you have received all the posted tender information to ensure tender compliance and not be disqualified.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    National Capital Commission
    Address
    40 Elgin Street
    Ottawa, Ontario, K1P 1C7
    Canada
    Contracting authority
    Wilson, Lana
    Email
    lana.wilson@ncc-ccn.ca

    Buying organization(s)

    Organization
    National Capital Commission
    Address
    40 Elgin Street
    Ottawa, Ontario, K1P 1C7
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    English
    5
    French
    3
    000
    English
    93
    000
    French
    16

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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