Solicitation number RFSO-000166

Publication date

Closing date and time 2020/09/24 11:00 EDT

Last amendment date


    With this Request for Standing Offer (“RFSO”) Canada Mortgage and Housing Corporation (“CMHC”) is seeking prospective respondents to qualify in accordance with the evaluation process outlined in Part 2 – Evaluation and Selection for eligibility to provide personnel recruiting services in two (2) categories.

    Respondents may submit responses for any or all of these categories, and depending on the results of the evaluation, respondents may be selected to be listed in more than one category:

    Category 1: Temporary Help Services

    Category 2: Employee Search Services

    Only respondents who meet the mandatory technical requirements will move on to the next stage. The following will be assessed on a pass/fail basis:

    Mandatory Technical Requirement (MTR)

    MTR Description

    MTR. 1

    Data Residency. The selected SO Holder must comply with the following: CMHC data, while at rest or in transit must stay within the geographical boundaries of Canada and accessed from within Canada. Data residency in Canada is not mandatory for regular business communication that does not include sensitive and/or protected or secret information (including personal information).

    MTR. 2

    Personal Information. The selected SO Holder shall be responsible for obtaining consent from all candidates to share their personal information with CMHC and warrants that it has all necessary safeguards in place to protect Candidate’s personal information.

    MTR. 3

    Experience. Respondents must demonstrate that they have provided services under Category 1 and/or Category 2 for Canadian private sector companies or Canadian public sector organizations, for a minimum of eight (8) consecutive years from the issuance of the RFSO.

    MTR. 4

    Account Manager. Respondent’s proposed Account Manager must have a minimum of ten (10) years’ experience in staffing, recruiting, or assessing candidates and must be bilingual in both French and English at a level of C-B-C or greater.


    Range of Positions and Roles. Respondents must have “Expert” level experience in at least 5 out of the 10 fields described in Appendix C – Section B. The Deliverables.


    Network and reach. Respondent’s must be able to demonstrate their ability to service all of CMHC’s business centre areas by providing proof of multiple positions (more than 1 example) they have filled in the last five (5) years. Center areas are divided into five regions: Atlantic; Quebec; Ontario; British Columbia; and Prairies & Territories.

    MTR. 7

    Responsiveness and Diversity. The selected SO Holder must provide CMHC with a diverse pool of pre-vetted candidates within 10 business days after issuance of a Call-up.

    MTR. 8

    Agency Diversity & Inclusion. Agencies must be able to demonstrate that i) they have a diverse workforce; and ii) assigned a diverse team to work on CMHC mandates, if issued a resulting SO Master Agreement and Call-up(s).

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Canada Mortgage and Housing Corporation
    700 Montreal Road
    Ottawa, Ontario, K1A 0P7
    Contracting authority
    Michaud, Daniela
    700 Montreal Road
    Ottawa, ON, K1A 0P7

    Buying organization(s)

    Canada Mortgage and Housing Corporation
    700 Montreal Road
    Ottawa, Ontario, K1A 0P7
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.


    Date modified: