Dental Services

This requirement is for: The Correctional Service of Canada, Matsqui Institution

Trade agreement: This procurement is not subject to any trade agreement.

Tendering procedures: All interested suppliers may submit a bid.

Competitive Procurement Strategy: lowest priced compliant bid.

Set-aside under the Procurement Strategy for Aboriginal Business: This procurement is not subject to any set-asides for Aboriginal Suppliers.

Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements: This contract includes security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

The Correctional Service Canada (CSC), Health Services requires Dental services for Matsqui Institution in the Pacific Region. The Contractor must provide Dental services to inmates and collaborate with the institution’s multi-disciplinary health services team that includes but is not limited to, Nurses, Institutional Physicians, Psychologists, Dieticians and other allied health professionals.

Objectives: Provide and coordinate essential dental services to inmates at Matsqui Institution.

Deliverables

The Contractor must provide essential Dental services to inmates, as requested by the Chief Health Services, in accordance with the National Essential Health Services Framework, including any amendment to this Framework issued by CSC during the contract period and any optional period if and when exercised by CSC.

The Contractor must prepare dental clinic lists and appointment schedules triaged based on requisitions received and dental emergencies as they arise.

The Contractor, in their role as dentist, must manage all aspects of dental care services including coordination of care provided by dental specialists to inmates to ensure continuity and integration of care. This includes, but is not limited to, approval of all recommendations made by dental care providers outside of CSC.

The Contractor must document dental assessment, treatment, and consultations in the inmate’s Dental Record Folder.

The Contractor must consult with the Chief Health Services regarding requirements for dental supplies and equipment. Any requests for equipment and supplies must be submitted to, and approved by, the Chief Health Services.

The Contractor must provide the following:

a) A Dental Assistant; and,

b) Backup personnel to ensure that there will not be any interruption in service and that Canada’s operational requirements are met when the Contractor is unable to provide services (including but not limited to, due to vacation or illness).

The Contractor must supervise the activities of the Dental Assistants the Contractor is providing under this contract. 

The tasks the Dental Assistants must perform include, but are not limited to the following:

1. Preparing the treatment/clinical area;
2. Cleaning and sterilization of instruments and hand pieces;
3. Passing instruments to the dentist or hygienist (Single and Two handed technique);
4. Making proper use of High Volume Evacuator within the Oral Cavity;
5. Preparing restorative materials;
6. Performing simple laboratory procedures such as the pouring and trimming of study models;
7. Maintaining supplies and equipment (stocks and replenishes supplies provided by CSC);
8. Monitoring Inventory of dental supplies and equipment;
9. Assessing emergency situations, being aware of, and able to implement, emergency protocols, being able to provide First Aid and CPR;
10. Assisting in maintaining emergency drug kits;
11. Interpreting Material Safety Data Sheets;
12. Conducting spore/biological indicator tests;
13. Recording data on patient’s record or chart as directed by the Dentist;
14. Providing inmate education on oral health (extra-oral);
15. Providing instruction on care and maintenance of pre-fitted appliances; and
16. Obtaining Vital Signs.

The Contractor must ensure that dental instrument sterilization is done only by dental staff that is trained according to Provincial sterilization standards.

Recommendations for Non-formulary medication and Special Authorization Items:

a) The Contractor must ensure that:

i) Requests for non-formulary medications are made in accordance with CSC’s National Formulary.

ii) Requests for Special Authorization items that are being recommended by the Contractor are made in accordance with CSC’s Essential Health Services Framework.

Term of Contract:

Period of Contract: The Work is to be performed during the period of November 1, 2020 to March 31, 2021 with the option to renew for two (2) additional one-year periods.

File Number: 21831-20-0148

Contracting Authority: Amber Hupper

Telephone number: 604-870-2556

Facsimile number: 604-870-2444

E-mail: Amber.Hupper@csc-scc.gc.ca

NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from Buyandsell.gc.ca/tenders.

The Crown reserves the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada (English or French).

Given the nature of the requirements, proposals submitted by such means as facsimile or electronic mail will not be accepted.

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

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