3rd phase of the Axios assyst Upgrade and Enhancement Project

Solicitation number NRCan-5000058757

Publication date

Closing date and time 2021/05/06 14:00 EDT

Description

The department of Natural Resources Canada (NRCan) has a requirement for a vendor to support the which began in the Fall of 2018. The upgrade of Axios assyst to Version 11 will make use of the enhanced web interface, provide multi-lingual support and reconfigure the Configuration Management Database to better align with NRCan’s vision, business objectives and IT Service Management maturity. The work will involve the following activities:

  • Requirements Gathering and Project Management
  • Communications
  • Integration
  • Transition
  • Improvement
  • Production support
  • Training Support
  • Help with pre-production support

Optional Years: Improvement Activities, software review, enhancements and improving service department process, on-boarding new service lines. Implement and configure change management, problem management, knowledge management and service management.

Contract duration

Refer to the description above for full details.

Trade agreements

  • Canada-Panama Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canada-Honduras Free Trade Agreement
  • Canadian Free Trade Agreement (CFTA)
  • Canada-Chile Free Trade Agreement (CCFTA)
  • Canada-Colombia Free Trade Agreement
  • Canada-Peru Free Trade Agreement (CPFTA)
Contact information

Contracting organization

Organization
Natural Resources Canada
Address
580 Booth St
Ottawa, Ontario, K1A 0E4
Canada
Contracting authority
Pizzi, Len
Phone
905-645-0676
Email
len.pizzi@canada.ca
Address
183 Longwood Road South
Hamilton, ON, L8P 0A5
CA

Buying organization(s)

Organization
Natural Resources Canada
Address
580 Booth St
Ottawa, Ontario, K1A 0E4
Canada
Bidding details

Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

Tender documents
Document title Amendment no. Language Unique downloads Date added
acan_en-5000058757.docx
English
 31
pac_fr_500005875.pdf
French
 2

Access the Getting started page for details on how to bid, and more.

Summary information

Notice type
Advance Contract Award Notice
Language(s)
English, French
Region(s) of delivery
National Capital Region (NCR)
Region of opportunity
Unspecified
Procurement method
Competitive - Limited Tendering
Commodity - GSIN
Click the links below to see a list of notices associated with the GSIN codes.