Research and Usability Testing of Parks Canada’s Website

Solicitation number 5P047-21-0048/A

Publication date

Closing date and time 2021/10/01 14:00 EDT






    Solicitation Number:


    Organization Name:

    Parks Canada Agency

    Solicitation Date:


    Closing Date:

    2021-10-01 02:00 PM Eastern Daylight Saving Time EDT

    Anticipated Start Date:

    Upon contract award

    Estimated Delivery Date:


    Estimate Level of Effort: 

     60 days

    Contract Duration:

    The contract period will be from the date of contract to September 30, 2022 with an irrevocable option to extend it for up to three additional one-year periods.

    Solicitation Method:


    Comprehensive Land Claim Agreement Applies:


    Number of Contracts:


    Requirement Details

    Tendering Procedure: Selective Tendering

    This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the following category(ies):

    One (1) Level 2 A.16 Web Multi-media Content Consultant

    The following SA Holders have been invited to submit a proposal:

    2707209 Canada Inc. o/a Kleins Consulting

    A Hundred Answers Inc.

    Altis Human Resources (Ottawa) Inc., and Excel Human Resources Inc., in Joint Venture

    Bayleaf Software Inc

    Evolving Web Inc.

    iFathom Corporation

    Inround Innovations Incorporated, 3056058 Canada Inc., IN JOINT VENTURE

    Jumping Elephants Incorporated

    KIMBO Design Inc.

    Newfound Recruiting Corporation

    Paralucent Inc

    Samson & Associés CPA/Consultation Inc


    Thinking Big Information Technology Inc.

    Valcom Consulting group Inc. 

    Description of Work:

    Parks Canada requires a consultant with external expertise in user research and usability testing for improving the user experience of Parks Canada’s website and other digital properties.

    • The work is currently not being performed by a contracted resource

    Security Requirement: There is no security requirement applicable to the Contract.

    Contract Authority

    Name: Laura Lowson

    Phone Number: 343-585-2754

    Email Address:


    Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

    NOTE: Task‐Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)

    Partner with another business

    Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Parks Canada
    30 Victoria Street
    Gatineau, Quebec, J8X 0B3
    Contracting authority
    Lowson, Laura
    111 Water Street East
    Cornwall, ON, K6H 6S3

    Buying organization(s)

    Parks Canada
    30 Victoria Street
    Gatineau, Quebec, J8X 0B3
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

    Please contact the contracting officer to get the full solicitation documentation, access information on how to bid, or if you have any questions regarding this tender opportunity.

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    Summary information

    Notice type
    Request for Proposal
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Procurement method
    Competitive – Selective Tendering
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.


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