Translation and Interpretation services to support compliance verification calls performed under the Quarantine Act

Solicitation number 1000242350

Publication date

Closing date and time 2022/08/02 14:00 EDT

Last amendment date


    Description

    Health Canada is issuing this RFP on behalf of the Public Health Agency of Canada

    Due to the COVID-19 pandemic, individuals entering the country must self-isolate for a specified period, unless they meet specific conditions established in the Order in Council that is applicable upon entry in Canada. The objective is to help limit the spread of the virus in the Canadian population. The Public Health Agency of Canada (PHAC) verifies travelers are complying with the requirement to self-isolate through multiple methods, which include verification calls by designated Screening Officers under the Quarantine Act.

    Under the Quarantine Act, individuals entering the country must self-isolate for a specified period (unless they meet certain conditions in the latest Order in Council) to help reduce the risks of spreading COVID-19 in the Canadian population. This measure is necessary during the COVID-19 pandemic, as many individuals infected with COVID-19 remain asymptomatic, yet they can still infect other individuals.

    As more individuals enter the country, it is important for the Public Health Agency of Canada to have the ability to communicate with all of these individuals even when they do not speak one of the official languages (i.e., English or French).

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)

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    Contact information

    Contracting organization

    Organization
    Health Canada
    Address
    Address Locator 0900C2
    Ottawa, Ontario, K1A 0K9
    Canada
    Contracting authority
    Lecours, Caroline
    Phone
    613-941-2092
    Email
    caroline.lecours@hc-sc.gc.ca
    Address
    200 Eglantine Driveway, Tunney's Pasture
    Ottawa, ON, K1A 0H9
    CA

    Buying organization(s)

    Organization
    Health Canada
    Address
    Address Locator 0900C2
    Ottawa, Ontario, K1A 0K9
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    English
    8
    French
    8
    English
    14
    French
    14
    English
    31
    French
    31
    000
    English
    87
    000
    French
    12

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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