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Customer Experience (UX) & Client-Centred Design (UI)

Solicitation number ISED-205367

Publication date

Closing date and time 2023/01/13 23:59 EST

Last amendment date

Status Status Expired

Description

Innovation, Science and Economic Development Canada (ISED) requires a firm specializing in customer experience and client-centred design to conduct annual and ad-hoc usability testing, ad-hoc requests for design input and A/B testing, and expanding on previous programs such as the cost evaluation and journey mapping. The testing will focus primarily on task completion but will also touch upon different aspects of the site and tools as applicable, for example, the user interface design, navigation paths, the information architecture, etc. The data collected will identify areas within each site where improvements are needed.

Contract duration

Refer to the description above for full details.

Trade agreements

  • World Trade Organization Agreement on Government Procurement (WTO GPA)

Partner with another business

Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

Contact information

Contracting organization

Organization
Industry Canada
Contracting authority
Lauzon, Stefany
Phone
873-455-2186
Email
stefany.lauzon@ised-isde.gc.ca
Address
235 Queen StreetOttawa ONK1A 0H5CA

Buying organization(s)

Organization
Industry Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Caption
Document title Amendment no. Language Unique downloads Date added
fr_qa_document_-_january_10_2023.pdf FR 1 2023/01/11
amd_4_rfp_ised-205367_-_fr.pdf 004 FR 2 2023/01/11
amd_4_rfp_ised-205367_-_en.pdf 004 EN 5 2023/01/11
en_qa_document_-_january_10_2023.pdf EN 8 2023/01/11
amd_3_rfp_ised-205367_-_fr.pdf 003 FR 2 2022/12/30
amd_3_rfp_ised-205367_-_en.pdf 003 EN 11 2022/12/30
fr_qa_document_-_december_22_2022.pdf FR 4 2022/12/23
en_qa_document_-_december_22_2022.pdf EN 20 2022/12/23
amd_2_rfp_ised-205367_-_fr.pdf 002 FR 2 2022/12/22
amd_2_rfp_ised-205367_-_en.pdf 002 EN 17 2022/12/22
amd_1_rfp_ised-205367_-_fr.pdf 001 FR 3 2022/12/06
fr_qa_document_-_december_5_2022.pdf FR 4 2022/12/06
en_qa_document_-_december_5_2022.pdf EN 19 2022/12/06
amd_1_rfp_ised-205367_-_en.pdf 001 EN 20 2022/12/06
fr_qa_document_-_30_novembre_2022.pdf FR 4 2022/12/01
en_qa_document_-_november_30_2022.pdf EN 25 2022/12/01
rfp_ised-205367_-_fr.pdf 000 FR 3 2022/11/28
rfp_ised-205367_-_en.pdf 000 EN 92 2022/11/28
Access the Getting started page for details on how to bid, and more.

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Summary information

Notice type
Request for Proposal
Language(s)
English, French
Region(s) of delivery
National Capital Region (NCR)
Region of opportunity
National Capital Region (NCR)
Procurement method
Competitive – Open Bidding
Commodity - GSIN
Click the links below to see a list of notices associated with the GSIN codes.

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If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

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