THS - Up to four (4) Computer Application Support - Intermediate (AMU)

Please ensure that if the notice falls within the bounds of the Comprehensive Economic and Trade Agreement (CETA), include the following requirements in the description:

Estimated quantity of commodity: 220 days per resource

Duration of contract: (contract award) to (48 weeks later)

Time frame of delivery: (2023-01-16) to (2023-12-17)

Any conditions for participation of suppliers not specified in solicitation documentation:

NOTICE OF PROPOSED PROCUREMENT (NPP)

For

Temporary Help Services (THS)

GSIN: R201BA – THS –Professional and Technical

Reference Number:

23-225010/B

Solicitation Number:

23-225010/B

Organization Name:

Department of Foreign Affairs, Trade and Development

Solicitation Date:

2022-12-15

Closing Date:

2022-12-23 02:00 PM Eastern Standard Time (EST)

Anticipated Start Date:

as soon as possible

Estimated Delivery Date:

48 weeks after contract award.

Estimate Level of Effort:

220 days per resource

Contract Duration:

The contract period will be from contract award to 48 weeks later.

Solicitation Method:

Competitive

Comprehensive Land Claim Agreement Applies:

No

Number of Contracts:

One (1)

Applicable Trade Agreements:

• the Canadian Free Trade Agreement (CFTA),
• the Canada-Chile Free Trade Agreement (CCFTA),
• the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
• the Canada-Columbia Free Trade Agreement (CColFTA)
• the Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
• the Canada-Honduras Free Trade Agreement (CHFTA)
• the Canada-Korea Free Trade Agreement (CKFTA)
• the Canada-Panama Free Trade Agreement (CPanFTA)
• the Canada-Peru Free Trade Agreement (CPFTA)
• the Canada-Ukraine Free Trade Agreement (CUFTA)
• World Trade Organization Agreement on Government Procurement (WTO-AGP)

Requirement Details

Tendering Procedure: Selective Tendering

This requirement is open only to those THS Supply Arrangement Holders who qualified for services in the National Capital Region for the following categories:

Resource Category:

Stream 5—Computer services categories - 5.1 Computer, application support

Level of Expertise:

Intermediate

Estimated Number of Resources Required:

Up to four (4)

The following SA Holders have been invited to submit a proposal:

3056058 Canada inc.

9149481 Canada Inc.

Access Corporate Technologies Inc.

ADRM Technology Consulting Group Corp.

Advantage Personnel Ltd

Barbara Personnel Inc.

Cache Computer Consulting Corp.

Cloud Shift Inc.

Contract Community Inc.

Dalian Enterprises and Coradix Technology Consulting, in Joint Venture

Dare Human Resources Corporation

Design Group Staffing Inc.

Donna Cona Inc.

Etico, Inc.

Excel Human Resources Inc.

Labor Tek Personnel Services Ltd / Labor Tek Services de Personnel Ltee

Lionel Drouin

MaxSys Staffing & Consulting Inc.

MGIS Inc.

Modis Canada Inc

Newfound Recruiting Corporation

Nortak Software Ltd.

OLAV CONSULTING CORP., MOSHWA ABORIGINAL INFORMATION TECHNOLOGY CORPORATION, IN JOINT VENTURE

Promaxis Systems Inc.

Quantum Management Services Limited / Les services de gestion Quantum Limitée

Quarry Consulting Inc.

Teambuilder Consulting Inc.

TRM Technologies Inc.

Description of Work:

The Access Management Unit (AMU) provides the department, and its partners, with access to its key IM/IT systems. This includes network system access, email accounts, email distribution lists, security groups for shared network drives, PKI encryption, remote access via SECURID tokens, etc. to its clients in 170 locations throughout the world.

Using ITSM (IT Service Management) software tools (BMC Remedy), the AMU manages access to DFATD’s classified and designated networks. This includes creating, deleting, moving, updating client’s user accounts, email accounts, and security groups in a Microsoft Windows environment. Access Management Administrators use customized web based tools, and execute visual basic scripts, to access the Windows Active Directory environment. The Administrators also use vendor provided applications such as MEK and RSA to provide clients with remote access to DFATD’s voice and data networks. Also, administration of DFTAD’s access to entrust encryption software and access to employees’ web based compensation portal.

Technical functions include running AD scripts to gather information to be compared between 2 networks, using ADSIEdit to modify Active Directory attributes of active directory accounts. Using DOS based commands to gather information required for other technical teams. Maintain default setup of all computers in office for specific software used in the Access Management Unit. Liaise with other teams when implementing new software/patches and testing. Liaise with other technical teams to update/improve tools, processes, forms, and procedures. Provide technical assistance to other, non-technical, co-workers when required.

The Service Delivery and Support division, SIS, within DFATD is responsible to manage access to DFATD’s computing network and network resources. We require up to 4 resources. The number of resources will depend on the volume of client requests and any other ongoing projects that affect the AMU.

Incumbent Information:

The incumbent providing the services outlined in the requirement is:

Vendor Name: Excel Human Resources

Value: $400,000.00

Contract Period: May 2021 – September 2022

Security Requirement: Common PS SRCL #34 applies

Minimum Corporate Security Required: SECRET

Minimum Resource Security Required: SECRET

Contract Authority

Name: Cadmiel Martel

Phone Number: 613-791-6369

Email Address: Cadmiel.Martel@international.gc.ca

Inquiries

Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

NOTE: Task‐Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐NCRIMOS@pwgsc.gc.ca