Temporary Help resources (up to 10) in Computer Application Support for the Service Delivery and Support division (SIS)

NOTICE OF PROPOSED PROCUREMENT (NPP)

For

TEMPORARY HELP SERVICES (THS)

GSIN: R201BA-THS- Professional and Technical

Reference Number:

23-231382

Solicitation Number:

23-231382

Organization Name:

Department of foreign Affairs, Trade and Development

Solicitation Date:

2022-12-16

Closing Date:

2023-01-03 02:00 PM Eastern Standard Time (EST)

Anticipated Start Date:

as soon as possible

Estimated Delivery Date:

2024-01-31

Estimate Level of Effort:

 Up to 48 weeks

Contract Duration:

The contract period will be from Contract award to up to 48 weeks later.

Solicitation Method:

Competitive

Comprehensive Land Claim Agreement Applies:

No

Number of Contracts:

1

Applicable Trade Agreements:

• the Canadian Free Trade Agreement (CFTA),
• the Canada-Chile Free Trade Agreement (CCFTA),
• the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP),
• the Canada-Columbia Free Trade Agreement (CColFTA)
• the Canada-European Union Comprehensive Economic and Trade Agreement (CETA),
• the Canada–Honduras Free Trade Agreement(CHFTA),
• the Canada–Korea Free Trade Agreement(CKFTA),
• the Canada-Panama Free Trade Agreement (CPanFTA),
• the Canada-Peru Free Trade Agreement (CPFTA),
• the Canada–Ukraine Free Trade Agreement(CUFTA),
• the Canada-United Kingdom Trade Continuity Agreement, and
• World Trade Organization Agreement on Government Procurement (WTO-AGP),

Requirement Details

Tendering Procedure: Selective Tendering

This requirement is open only to those THS Supply Arrangement Holders who qualified for services in the National Capital Region for the following categories.

Resource Category

Level of expertise

Estimated Number of Resources Required

STREAM 5- 5.1 Computer, Application Support

3

Up to 10

The following SA Holders have been invited to submit a proposal:

ADRM Technology Consulting Group Corp.

BRYCA Solutions Inc.

Donna Cona Inc.

Eagle Professional Resources Inc.

Excel Human Resources Inc.

iFathom Corporation

Michael Wager Consulting Inc.

Mindwire Systems Ltd.

Newfound Recruiting Corporation

Quantum Management Services Limited / Les services de gestion Quantum Limitée

SEASI Consulting Inc.

SYSTEMATIX SOLUTIONS TI INC/SYSTEMATIX IT SOLUTIONS INC

Tiree Facility Solutions Inc.

TRM Technologies Inc.

Watershed Information Technology Inc.

Description of Work:

The Service Delivery and Support division (SIS) provides IM/IT support to approximately 4500 clients within the National Capital Region. The Department of Foreign Affairs, Trade and Development has many sites around the NCR, and many clients teleworking remotely from Ottawa, and around the globe. SIS assists clients with remote access to the network, software coaching/installation/troubleshooting, video conference boardroom coaching, computer hardware assistance (new, cyclically replaced, troubleshooting, warranty work), smartphone assistance (new, some apps, hardware issues) and MS365. Due to an increase in IM/IT requirements and support, the Department of Foreign Affairs, Trade and Development SIS division urgently requires the services of up to ten Senior Computer Application Support resources to assist with the various IT Projects such as Microsoft Windows upgrades, smartphone upgrades, Movement of staff, IM/IT Resource Center resources within the National Capital Region.

Incumbent Information:

Supplier: Altis Human Resources Inc (Ottawa).

Contract Duration: Since September 1, 2021.

Value: $884,860.00

Security Requirement: Common PS SRCL #34 applies

Minimum Corporate Security Required: SECRET

Minimum Resource Security Required: SECRET

Contract Authority

Name: Deeptee Seebun

Phone Number: 613-791-7571

Email Address: Deeptee.Seebun@international.gc.ca

Inquiries

Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

NOTE: Temporary Help Services (THS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐NCRIMOS@pwgsc.gc.ca