Title: Statement of Work for Psychometric Tools for Defence Team Coaching Program

1. Background

The Defence Team Coaching Program's (DTCP) coaching services are directly related to promoting a culture of leadership, respect, and honour through the strong, secure, engaged defence policy. The DTCP coaches senior leaders and executive-level coaching clients annually, who are nominated by succession managers and fall within the ranks of Lieutenant Colonel and above; and Chief Warrant Officer and above. The Psychometric tools offered at the DTCP directly impact the profession of arms and the organizational culture of the CAF. Leadership development is based on a professional development system centred on a meta-competency and competency model.

Psychometric tools offered development ranges based on self-knowledge, self-development, developing soft skills and managing crucial elements such as group dynamics, decision-making, stress management and interpersonal relationships. A leader who knows their self-better (self- knowledge), who is involved in a continuous cycle of competency development (self- development) and who is effective in interpersonal relationships will be a more effective communicator. The type of leader will be better able to measure the impact of their words, to strengthen team cohesion through more precise, adapted communication and to recognize the needs of their audience. Psychometric tools are vectors for personal and professional growth that reinforce the development of key competencies. There are many psychometric tools on the market. To properly support the DTCP, specific tools have been identified as more effective and advantageous. In the following section, we have grouped those tools into two categories best suited to program needs and leadership development.

Provide services to CPCC team with respect to validate and improve Professional Misconduct

Frameworks.

3Objective

The objective is to provide coaching clients with psychometric tools stably and sustainably during their coaching programs that support the development of key competencies.

Trait emotional intelligence tests identify skill levels and manage emotions across specific and measurable spheres. This type of test effectively determines how emotions factor into leadership and at helping a leader improve their skills in that area. This tool is being used increasingly in developing leaders across the CAF. An emotional intelligence test generally measures a person’s ability to manage emotions personally and professionally. Emotional competencies are critical for developing effective interpersonal relationships and teams, managing conflict and problem resolution, and developing resilience and positive, constructive, transformative leadership.

Such tests provide a person with tools for development in those areas. To meet the needs of the DTCP, Emotional intelligence tests must:

1. be scientifically validated;
2. have a test-retest reliability index higher than 0.7;
3. be easy to interpret and use by certified administrators and program candidates;
4. be available in both official languages (English and French) to meet defence language requirements; and,
5. Provide certification for administrators of the emotional intelligence test.

We acknowledge that participating in this process may be difficult. As such, we will provide information on the services available for participants to engage with before, during and after our sessions.

These sessions are part of a broad set of engagement and consultations led by the office of the Chief, Professional Conduct and Culture (CPCC).

These discussions will directly influence the direction and development of new processes and tools to better support affected persons.

2.Required services (Tasks)

1. Bilingual (French/English) emotional intelligence tests
2. Bilingual personality tests
3. Technical Support for account administration on a vendor-hosted platform with an algorithm for responses and for the credit management platform to generate tests.
4. Set up an administrative account linked to the accounts of certified coaches for test administration.
5. Access to a reliable contact person for test-related questions.
6. responses and for the credit management platform to generate tests.
7. Set up an administrative account linked to the accounts of certified coaches for test administration.
8. Access to a reliable contact person for test-related questions

3.Deliverables

Psychometric tests (emotional intelligence) must be deliverable in both official languages and available on an ongoing basis through the fiscal year.

4.Language of work

Psychometric tests and required certifications must be offered and available in both official languages

5.Date of Delivery

Tests must be offered 7 to 10 days before coaching programs start. As a result, the company must adapt to increases or decreases in the number of coaching clients enrolled.

6.Special considerations

1. The tests must be available in several versions that allow them to be administered to different level groups (e.g. personal tests, group tests, leader tests);
2. Tests must have an applicable 360 component available online;

1. Providers must be able to offer continuing education to DTCP-certified coaches;​
2. Suppliers must offer training leading to master certification, allowing DTCP coaches to certify people (train the trainer)
3. Based on planning coaching Emotional Intelligence assessments EQ-i 2.0 leadership report tokens and EQ- i 360 assessment group reports.

During the period of the Contract, for Work performed in accordance with the Contract, the Contractor will be paid as specified below.

The Estimated Quantities provided in the tables below are only provided for the purpose of the financial evaluation and could differ at contract award.

A. Emotional Intelligence assessments EQ-i 2.0 tokens personal tests. (as detailed in Section Tests under Paragraph 9. of Annex A, Statement of Work (SOW)

The Contractor will be paid all inclusive fixed firm rates as follows:

(insert data at contract award)

Period

Description

Unit

Required Credit for each unit

All- inclusive fixed firm rate per credit ($)

All- inclusive fixed firm price for each item of the

description ($)

Estimated Quantities

Estimated total price

($)

Contract periode (from award to

March 31st, 2023

Each 739

Total Estimated Cost- Contract Period for Section A herein: $ (insert amount at contract award)

A. EQ-I 360 Assessment group reports (as detailed in Section Tests under Paragraph 9. of Annex A, Statement of Work (SOW)

The Contractor will be paid all inclusive fixed firm rates as follows:

(insert data at contract award)

Period

Description

Unit

Required Credit for each unit

All- inclusive fixed firm rate per credit ($)

All- inclusive fixed firm price for each item of the

description ($)

Estimated quantities

Estimated total price

($)

Contract periode (from award to

March 31st, 2023