SOCIAL MEDIA ACCT.MGT.SERV.(SMAMS)

Solicitation number EP597-141009/A

Publication date

Closing date and time 2013/10/15 14:00 EDT

Last amendment date


    Description
    Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
    Peru/Colombia/Panama
    Tendering Procedures: 
    Attachment: YES (MERX) Electronic
    Competitive Procurement Strategy: Best Overall  Proposal
    Comprehensive Land Claim Agreement: No
    Nature of Requirements: 
    HOSTED SOCIAL MEDIA ACCOUNT MANAGEMENT SERVICE (HSMAMS)
    
    
    EP597-141009
    Roos, Meghan
    Meghan.Roos@tpsgc-pwgsc.gc.ca
    Telephone No. - (819) 956-1434
    
    Canada has a requirement for a commercially available  Hosted
    Social Media Account Management Service (the "Hosted Service").
    The Hosted Service will provide the GC with an enterprise level
    solution to administer and coordinate the growing number of GC
    social media accounts. 
    The Hosted Service must include an annual Entity License to
    access and to use the products, software, services, and web
    site, made available online and any associated  components that
    will be loaded on any devices deemed appropriate, meeting all
    the requirements as stated in Annex A - Statement of
    Requirements (SOR). The Hosted Service must also provide a
    warranty, and associated documentation. Training services must
    also be provided, as and when requested.
     The bid solicitation is intended to result in the award of a
    contract for 1 year, plus 5 one-year irrevocable options
    allowing Canada to extend the term of the contract. All parts of
    the Hosted Service must be available to the Departmental Users
    24 hours a day, 7 days a week, 365 days a year, in English and
    French, and operate at all times in accordance with the
    Statement of Requirements in the GC operational environment
    described in the bid solicitation.
    This bid solicitation will allow Canada to make the Hosted
    Service available to any department, board or agency of the
    Government of Canada or Crown corporation, as defined in the
    Financial Administration Act (as amended from time to time) and
    any other party for which the Department of Public Works and
    Government Services is authorized to act from time to time under
    section 16 of the Department of Public Works and Government
    Services Act  (each a Departmental User).
    There is a security requirement associated with this
    requirement. Due to the urgency of this requirement and the
    length of the process to obtain the necessary security
    clearance, bidders are asked to contact the Contracting
    Authority immediately to begin obtaining security clearance. Any
    delay in the award of a Contract to allow the successful bidder
    to obtain the required clearance will be at the entire
    discretion of the Contracting Authority.
    
    For additional information, see Part 6 - Security, Financial and
    Other Requirements, and Part 7 - Resulting Contract Clauses.
    Bidders should consult the "Security Requirements on PWGSC Bid
    Solicitations - Instructions for Bidders" document on the
    Departmental Standard Procurement Documents
    (http://www.tpsgc-pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html)
    Website.
    
    The requirement is subject to the provisions of the World Trade
    Organization Agreement on Government Procurement (WTO-AGP), the
    North American Free Trade Agreement (NAFTA), the Canada-Chile
    Free Trade Agreement (CCFTA), the Canada-Peru Free Trade
    Agreement (CPFTA), the Canada-Colombia Free Trade Agreement
    (CColFTA), the Canada-Panama Free Trade Agreement (CPanFTA) if
    it is in force, and the Agreement on Internal Trade (AIT).
    Delivery Date: Above-mentioned
    
    The Crown retains the right to negotiate with suppliers on any
    procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Agreement on Internal Trade (AIT)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)
    • North American Free Trade Agreement (NAFTA)

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    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Roos(eem div), Meghan
    Phone
    (819) 956-1434 ( )
    Address
    11 Laurier St. / 11, rue Laurier
    4C1, Place du Portage III
    Gatineau, Quebec, K1A 0S5

    Buying organization(s)

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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