Temporary Help Services

Trade Agreement: Agreement on Internal Trade (AIT)
Tendering Procedures: 
Attachment: None
Competitive Procurement Strategy: Lowest/Lower Bid
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
Temporary Help Services

EC095-120002/B

Temporary Help Services in New Brunswick and Prince Edward Island

Note:  The purpose of Solicitation EC095-120002/B is to replace
Solicitation EC095-120002/A  that was inevitably removed.

THIS PROCUREMENT INCLUDES A PORTION SET ASIDE FOR ABORIGINAL
BUSINESS UNDER THE FEDERAL GOVERNMENT SET-ASIDE PROGRAM FOR
ABORIGINAL BUSINESS

***New Offerors are advised that the Standard Instructions and
General Conditions in the Request for Standing Offer (RFSO)
document have changed to incorporate new Code of Conduct
provisions. The new Code of Conduct provisions are included in
section 01 of the 2006 Standard Instructions, section 11 of the
2005 General Conditions and section 31 of the 2010B General
Conditions. New Offerors must comply with the revised Standard
Instructions and General Conditions stated in the RFSO. ***

New Aboriginal and non-aboriginal offers will be accepted every
six (6) months

Year 1 - 1st Closing -2:00 p.m. Local Monday, May 18, 2012
YEAR 1 REFRESH - 2nd Closing -2:00 p.m. Local Monday, Nov. 19,
2012
OPTION YEAR - 3rd Closing - 2:00 p.m. Local Wednesday, May 29,
2013*
OPTION YEAR REFRESH - 4th Closing - 2:00 p.m. Local Monday, Nov
18, 2013

*Note: OPTION YEAR - 3rd Closing date Wednesday, May 29, 2013 is
applicable only to the TEMPORARY HELP Services in New Brunswick
and Prince Edward Island. 

To provide TEMPORARY HELP Services to federal government
departments and agencies in one or more of the listed geographic
AREAS* (excluding the National Capital Area) on an as and when
requested basis for call-ups generated from Regional Master
Standing Offers (RMSOs) from 1 June 2012 (or award whichever is
later) to the 31 May 2013 with an offer to extend for an
additional one year period from 1 June 2013 to 31 May 2014.

Offers are accessible by users through an electronic catalogue,
refreshed every six (6) months, to enable new suppliers to
become Standing Offer Holders and existing Standing Offer
Holders to adjust their rates or contacts or qualify for Areas
for which they did not initially qualify.

Regional Master Standing Offers will be available for use by
clients to meet their TEMPORARY HELP Services requirements.

TEMPORARY HELP Services may be required from Standing Offer
Holders who, as course of business, provide the services of many
employees (perhaps simultaneously) to others on a temporary
basis when the incumbent is absent for a period of time; during
a temporary workload increase, or a position is in process of
being staffed. The Standing Offer Holder will be responsible to
prescreen, pre-train and pay benefits for their TEMPORARY HELP
Employees.

The TEMPORARY HELP Services available through this Standing
Offer include services commonly available in each category: 
Administrative Support,
Professional and Administrative,
Technical and Operational,
Telecommunications and Engineering

Services which are further broken down into classifications as
evidenced by referring to the spreadsheets and classification
descriptions viewable at
http://ont-sat-ths.tpsgc-pwgsc.gc.ca/docs/.

There is a security requirement associated with this
requirement. For additional information, consult Part 4,
Evaluation Procedures, Part 6 - Security and Insurance
Requirements and Part 7A - Standing Offer. Offerors should
consult the Security Requirements for PWGSC Bid Solicitations -
Instructions for Bidders"
(http://www.tpsgc-pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html#a31)
document on the Departmental Standard Procurement Documents Web
site.

For those offerors who have usernames and passwords to update
their rates and contacts at
http://ont-sat-ths.tpsgc-pwgsc.gc.ca/, the system will be shut
down from midnight before the tender closing to the last day in
order to update changes. If Current Offerors have not updated
the system prior to it being shut down, a spreadsheet may be
submitted to annette.bourque@pwgsc.gc.ca, as long as it is
received before solicitation closing above.

Offerors may provide feedback on their implemented environmental
programs at any time to ont.ths-sat@pwgsc-tpsgc.gc.ca.

During the period of the Standing Offer, there may be changes
which will be communicated as a Solicitation Amendment; as an
e-mail to listed Offerors' contacts; and/or as a posting on the
site: http://ont-sat-ths.tpsgc-pwgsc.gc.ca/sat-ths/.

An e-mail award will be sent to confirm adoption of the terms.

NEW OFFERORS who haven't yet been qualified and who wish to
provide TEMPORARY HELP Services in any of the identified AREAS*
are to submit a completed technical proposal as indicated in the
bid document up to the closing date.

*The offers are to be submitted relative to any of the following
urban AREAS:

New Brunswick, and Prince-Edward-Island

For each AREA* quoted, only one offer per legal entity will be
accepted and offers from separate divisions of the same firm
will not be accepted. In addition to other mandatory criteria
identified in the solicitation, the Offeror must:

a. Occupy a fully-operational permanent commercial office open
during normal business hours (7-1/2 hours per day) with a
minimum staff of two (2) full time employees dedicated to the
supply of TEMPORARY HELP Services for the AREA* and respond to
client calls within four (4) hours.

b. Have been in business for at least one (1) year and at least
three (3) months' experience in the provision of Temporary Help
Services in the quoted AREA*, for all quoted classifications.

c. Initially submit their completed Pricing/Basis of Payment in
the form identified, for each quoted AREA*. (the pricing/basis
of payment Excel spreadsheets are downloadable
from http://ont-sat-ths.tpsgc-pwgsc.gc.ca/docs/ ) and completed
certifications contained within the solicitation. ONLY Pricing
files may be e-mailed to the Standing Offer Authority.
A fax or e-mail confirmation will be sent to acknowledge receipt
of rates received electronically.

d. Provide three (3) positive letters of reference from major
clients of your TEMPORARY HELP services in the AREA*.

e. Provide details of your testing and quality control processes.

The methodology is summarized below.
1. New TEMPORARY HELP Offerors submitting proposals meeting the
mandatory criteria will be included in the financial evaluation
every six (6) months

2. Successful Offerors are given User Names and Passwords to
access the internet site
http://ont-sat-ths.tpsgc-pwgsc.gc.ca/sat-ths/ to change their
company information or propose new rates for possible adoption
into the following six month catalogue. They also have
the ability to view their competitors' rates and the Client
Catalogue procedures.

3. Rates posted on the site and new offeror spreadsheets are
uploaded, according to the schedule identified in Annex "F"-
Revision 2 - of the RFSO, evaluated to eliminate high rates (as
detailed in the
solicitation document) and the information populates the revised
six month catalogue.

4. Federal Government Clients (without internet access) are able
to view the catalogue on the Federal Government Intranet at
http://clientsontario.pwgsc.gc.ca/sat-ths/

5. Clients have the ability to send e-mail orders directly to
the Offerors. Feedback and Questions are welcomed and should be
sent by e-mail to Annette Bourque at the following e-mail
address:
annette.bourque@pwgsc.gc.ca

NOTE: If interested, other Request for Standing Offers for
additional areas are addressed with:

Solicitation No. 66XSB-111000/A for
    BC Vancouver, Fraser Valley
    BC Vancouver Island
    BC Northern British Columbia
    YT Yukon

Solicitation No. EW479-120783/A for
    AB Edmonton
    NT Yellowknife
    NU Nunavut

Solicitation No. EW478-120771/A for:
    AB Calgary
    AB Drumheller
    AB Lethbridge
    AB Medicine Hat
    AB Red Deer/Bowden/Lacombe

Solicitation No. EV394-120786/A for:
    SK Prince Albert
    SK Regina
    SK Saskatoon

Solicitation No. ET959-120660/B for
    MB Winnipeg/Stony Mountain/Selkirk
    MB Brandon/ Shilo

Solicitation No. E6TOR-11RM01/A for
    ON Barrie/ Borden/ Collingwood/ Owen Sound/ Parry Sound
    ON Brockville/ Prescott
    ON Burlington/ Hamilton/ Milton/ Jerseyville/ Dundas/ Stoney
Creek/ Grimsby/ Chatham/ Windsor
    ON Cornwall
    ON Guelph/ Kitchener
    ON Kingston
    ON London
    ON Niagara Falls/ St.Catharines/ Welland
    ON North Bay/ Sudbury
    ON Pembroke
    ON Peterborough
    ON Sarnia
    ON Sault Ste. Marie
    ON Thunder Bay
    ON Timmins
    ON Toronto
    ON Trenton/ Belleville

Solicitation No. EA372-110002/A for:
   	NL Newfoundland and Labrador
	NS Nova Scotia

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

This PWGSC office provides procurement services to the public in
both official languages.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.