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Temporary Help Services

Solicitation number EC095-140002/B

Publication date

Closing date and time 2016/11/10 14:00 EST

Last amendment date


    Description
    Trade Agreement: Agreement on Internal Trade (AIT)
    Tendering Procedures: The bidder must supply Canadian goods
    and/or services
    Attachment: None
    Competitive Procurement Strategy: Lowest/Lower Bid
    Comprehensive Land Claim Agreement: No
    Nature of Requirements: 
    Temporary Help Services
    
    EC095-140002/B
    
    The notice is posted on GETS until the last solicitation closing
    date.  Offers will be accepted semi-annually (every six (6)
    months).  The page 1 for each closing date is attached to the
    Request for Standing Offer - Annex F.  The solicitation closing
    dates for the firm and optional periods are as follows:
    
    Firm Period  - 		Solicitation Closes at 0:2:00 PM on 2014-11-10
    AST
    
    Optional Periods  - 	Solicitation Closes at 0:2:00 PM on
    2015-05-08 ADT
    			Solicitation Closes at 0:2:00 PM on 2015-11-09 AST
    			Solicitation Closes at 0:2:00 PM on 2016-05-10 ADT
    			Solicitation Closes at 0:2:00 PM on 2016-11-10 AST
    
    This requirement is for the provision of temporary help services
    to federal government departments and agencies for the New
    Brunswick/Prince-Island Area, as listed in Annex A, on an as and
    when requested basis.
    
    There are 4 temporary help services categories: 
    
    Administrative Support,
    Professional and Administrative,  
    Technical and Operational, 
    Telecommunications and Engineering Services. 
    
    These categories are further broken down into classifications
    viewable at:
    http://ont-sat-ths.tpsgc-pwgsc.gc.ca/procedures/services-eng.cfm
    
    Temporary help services may be required from Standing Offer
    Holders who provide the services of employees to others on a
    temporary basis when the incumbent employee is absent for a
    period of time; during a temporary workload increase, or when a
    position is in the process of being staffed.  
    
    Offers will be accessible to Identified Users through an
    electronic catalogue.  
    
    This electronic catalogue will be refreshed semi-annually (every
    6 months) to enable new offerors the ongoing opportunity to
    qualify for a Standing Offer, and to enable existing Standing
    Offer Holders to revise their rates or contacts, or qualify for
    additional Areas. 
    
    Instructions to Offerors:
    
    The period for making call-ups against the Standing Offer is
    from June 1, 2014 to May 31, 2015, with the right to request 2
    additional one year periods.
    
    There is a security requirement associated with this
    requirement.  For additional information, consult Part 6 -
    Security, Financial and Insurance Requirements, and Part 7A -
    Standing Offer. For more information on personnel and
    organization security screening or security clauses, offerors
    should refer to the Canadian Industrial Security Directorate
    (CISD), Industrial Security Program of Public Works and
    Government Services Canada
    (http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html) website.
    
    The requirement is limited to Canadian goods and/or services.
    
    This procurement includes a Voluntary Set-Aside for Aboriginal
    Business. 
    
    
    Separate and complete offers must be provided per geographical
    Area for which offerors are wishing to provide services.  In
    addition, only one offer per geographical Area, per Offeror will
    be accepted and evaluated.  If more than one offer is received
    per geographical Area, Canada will choose which offer to
    evaluate.
    
    1.	Offeror's commercial office for each geographical Area:
    
    (i)  	Offerors must demonstrate that they provide services from
    a fully-operational, permanent, commercial office in each
    geographical Area for which they are submitting an offer. 
    
    (ii) 	Offerors must demonstrate that they operate their
    commercial office during normal business hours (a minimum of 7.5
    hours per day, any time from 7:30 a.m. to 5:30 p.m.) in each
    geographical Area for which they are submitting an offer.
    
    2.	Commercial office staff:
    
    (i)  	Offerors are to demonstrate that they maintain a minimum
    staff of two (2) full-time employees in their commercial office
    in each geographical Area for which they are submitting an offer.
    
    3.	Offeror standard response times:
    
    Offerors must demonstrate how they will meet the following:
    
    (i)  	Reply to an Identified User's queries within forty-eight
    (48) hours.
    
    (ii)	Dispatch an appropriate resource to the identified client
    site within 48 hours 80% of the time. 
    
    4.	Offeror's Corporate experience related to classifications
    offered:
    
    (i)	Offerors must demonstrate that they have been in business
    for at least one (1) year; and
    
    (ii)	Must demonstrate that they have previously provided one or
    more of the offered classifications for a minimum of three (3)
    months.
    
    5.	Offeror process for testing candidates:
    
    The Offeror must describe the tools, procedures and instruments
    in place to test for the various skills and aptitudes for the
    types of classifications offered, for example:
    
    (i) 	What hard and soft skill tests are administered by the
    Offeror;
    
    6.	Offeror's Quality Control Process:
    
    Offerors must describe their firm's current internal quality
    control process to evaluate overall service of the firm/company;
    and the performance of the temporary help employees.
    
    THIS PROCESS MUST INCLUDE:
    
    (i)  	assessment of temporary help employee during assignment;
    and
    
    (ii)  	assessment of temporary help employee and your company,
    after assignment
    
    This requirement contains a security requirement.
    
    This PWGSC office provides procurement services to the public in
    both official languages.
    Delivery Date: Above-mentioned
    
    The Crown retains the right to negotiate with suppliers on any
    procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Agreement on Internal Trade (AIT)

    Partner with another business

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    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Bourque, Annette
    Phone
    (506) 851-2325 ( )
    Fax
    (506) 851-6759
    Address
    1045 Main Street
    1st Floor, Lobby C
    Unit 108
    Moncton, NB, E1C 1H1

    Buying organization(s)

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    000
    French
    12
    001
    French
    5
    001
    English
    35
    000
    English
    100

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    New Brunswick
    ,
    Prince Edward Island
    Procurement method
    Competitive – Selective Tendering
    Selection criteria
    Lowest Price

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