Online Caregiver Training Program

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with Peru/Colombia/Panama
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: 
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Online Caregiver Training Program

51019-152013/A

Veterans Affairs Canada requires a contractor to design, develop and deliver an e-learning program for informal caregivers of Canadian Veterans with functionality that includes access to course content, peer support, interactive discussion boards and facilitation. The intended population is informal caregivers of Canadian Veterans with mental or physical health problems. 

The period of contract is from date of contract award to March 31, 2020, with the option to extend for up to three (3) additional one (1) year periods.

Mandatory Requirements:

M.1 The bidder must demonstrate that they have the capacity to meet the milestones as specified, demonstrated by a proposed project plan which clearly outlines, by task, the steps required to meet all milestones as articulated in the Basis of Payment.

M.2 The bidder must demonstrate experience developing and implementing interactive e-learning  products for the general population with a health focus  in the last three years.

M.3 The bidder must demonstrate capacity to host on a secure Canadian server by providing the name and location of the host and its capacity to meet industry standards for security.
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1 Interactive is defined as including functionality for on-line discussion boards, peer support and means for facilitators to communicate with individual participants.

2 Examples of health related topics are diabetes management, preventive health care programs or self-management for physical or mental health conditions. 

This Public Services and Procurement Canada office provides procurement services to the public in both official languages of Canada.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.