Satellite Flight Operations and Data Management Services, Canadian Space Agency

Trade Agreement: Canada - EU Comprehensive Economic and Trade Agreement (CETA)
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Amendment 006
The amendment 006 answers to bidder's questions

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Amendment 005
The amendment 005 answers to bidder's questions
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Amendment 004
Closing date for the above mentioned project has been postponed until June 4, 2020, 2:00pm.

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Amendment 003
Please take note that the Optional site visite has been cancelled.
Correction in Annex D

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Amendment 002 

The amendment 002 answers to bidder's questions

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Amendment 001 

The amendment 001 answers to bidder's questions

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Due to the ongoing and evolving COVID-19 outbreak, The Bid Receiving Unit for the Quebec Region remains open, but with limited hours : Thursdays from 10 am to 2 pm (eastern time). The health and safety of staff and suppliers remains our top priority. As such, measures are being taken on site to encourage social distancing.

Satellite Flight Operations and Data Management Services, Canadian Space Agency, Longueuil (Quebec)

Description
Every day, Canadian and international satellites meet the needs of users, in Canada and around the world. From space, they provide information and services to support Earth Observation, maritime surveillance, space surveillance, ecosystems monitoring, environmental monitoring, natural disaster management, the national economy, security and defense, and health. 

Public Works and Government Services Canada (PWGSC), on behalf of the Canadian Space Agency (CSA), is looking to put in place a contract for the provision of Satellite Flight Operations and Data Management Services, including spacecraft health monitoring and control, operational analysis, basic system maintenance, data order handing, image quality control and data processing and archiving for the satellite missions under its responsibility and operated at the Multi-Mission Control Center (MCC) of the Canadian Space Agency (CSA). Missions potentially addressed in the work include, but are not limited to, SCISAT, NEOSSat, M3MSat and RADARSAT Constellation Mission (RCM), assuming all are operating at the start of the Contract. In addition, the Government of Canada RADARSAT Data Services, which covers Government part of data management (order handling) for the RADARSAT-2 mission, is also covered.

The work will consist of mandatory Services captured in a Statement of Work (SOW) [ANNEX A], that the Contractor must fulfill subject to a Firm-Fixed Price (FFP) process as well as incentives based on Key Performance Indicators (KPIs) described in .a Service-Level Agreement (SLA) [ANNEX E]. This SLA will define Service Levels of the work based on unified Performance Indicators (PIs) that will be used to capture the end-to-end service provision and apply standardized processes and performance targets. From these PIs, few have been selected as KPI. The Contractor will be expected to deliver, monitor and control the Key Performance Indicators as agreed in the SLA.

In addition to the fixed services, there may be additional work required and requested to be performed by the Contractor through a Task Authorization process to cover for other activities such as new mission planning, continuous improvement activities, basic ground and flight software maintenance, hardware repair and build activity, and support to foreign space agencies’ launches and satellite operations.

CSA will provide access to Government Furnished Equipment/Services (GFE) in terms of the operational system and its constituent elements. Some of these items are part of the CSA generic infrastructure and others are supplied specifically for each mission undertaken. These tools will be provided as-is and in a condition suitable to be used for Operations. The Contractor will work with experts from the CSA, Shared Services Canada, Natural Resources Canada, and others in the usage of this infrastructure to deliver on all mission objectives. The major portion of the work is expected to be conducted within the CSA premises. Security requirements and non-disclosure agreements will be required.

To ensure continuity of operations and knowledge transfer, the CSA will also provide Government Furnished Personnel (GFP) to be embedded within the Contractor team in order to:
• Maintain efficient communication and collaboration between parties,
• Ensure a level of knowledge retention and transfer within the Government, and
• Maintain the Government’s expertise in operations by offering government employees relevant Satellite operations experience.

Period of Contract
It is intended to result in the award of one contract for 3 years plus 2 one-year irrevocable options allowing Canada to extend the term of the contract.

Security Requirements
There are security requirements associated with this requirement.

Trade agreements
This requirement is subject to the trade agreements.

Controlled Goods Program
This requirement is subject to the controlled goods program

Epost Connect
This bid solicitation allows bidders to use the epost Connect service provided by Canada Post Corporation to transmit their bid electronically. 

Optional site visit
It is recommended that the Bidder or a representative of the Bidder visit the work site. Arrangements have been made for the site visit to be held at Canadian Space Agency on May 4, 2020. The site visit will begin at 9:30 EST, at 6767 route de l’Aéroport, Longueuil (Quebec) J3Y 8Y9.

Personnel security screening is required prior to gaining authorized access to the sites by providing the following information to ASC.ServicedeSecurite-SecurityService.CSA@canada.ca: 
• Full Name
• Birth Date
• Country of Origin
• Passport Number

Plan 2 weeks for processing.

The Bidder’s Company Security Officer (CSO) must ensure that their representative(s) hold a valid security clearance at the required level for the site visit. Failure to comply with the security requirements will result in the representative(s) being denied access to the site.

Bidders must communicate with the Contracting Authority no later than one week prior to confirm attendance and provide the name(s) of the person(s) holding a valid security clearance at the required level, who will attend. Bidders who do not confirm attendance and who do not provide the name(s) of the person(s) who will attend as required will not be allowed access to the site. Bidders will be requested to sign an attendance sheet. No alternative appointment will be given to bidders who do not attend or do not send a representative. Bidders who do not participate in the visit will not be precluded from submitting a bid. Any clarifications or changes to the bid solicitation resulting from the site visit will be included as an amendment to the bid solicitation. 


Accessibility
The Canadian Space Agency building meets Government of Canada accessibility standards. If other accessibility measures are required, please mention it to the contracting authority whose name appears on the Invitation to Tender - Page 1.
Enquiries during the solicitation period
Enquiries regarding this bid must be submitted in writing to the Contracting Authority named on the Invitation to Tender - Page 1 at e-mail address Julie.desforges@tpsgc-pwgsc.gc.ca. All enquiries must be submitted in writing to the Contracting Authority no later than 10 calendar days before the bid closing date. Enquiries received after that time may not be answered.

The Crown reserves the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada. Standard terms and conditions for this procurement are incorporated by reference into, and form part of, the tender and contract documents.  

Tender documents
Firms intending to submit tenders on this project should obtain tender documents through the website https://buyandsell.gc.ca service provider. Addenda, when issued, will be available from the service provider. Firms that elect to base their bids on tender documents obtained from other sources do so at their own risk and will be solely responsible to inform the tender calling authority of their intention to bid.  
    
Submission of Bids
Bids must be submitted only to Public Works and Government Services Canada (PWGSC) Bid Receiving Unit by the date, time and place indicated on page 1 of the bid solicitation:

Public Works and Government Services Canada Quebec Region,
Place Bonaventure, 7th Floor
800 de la Gauchetiere Street West South West Portal, Suite 7300 Montreal (QC), H5A 1L6

Bids may also be submitted using the epost Connect service as detailed in the Standard Instructions 2003.

The following PWGSC Regional Bid Receiving Unit e-mail address is to be used for epost Connect services:

TPSGC.RQReceptionSoumissions-QRSupplyTendersReception.PWGSC@tpsgc-pwgsc.gc.ca 
 
Note: Bids will not be accepted if emailed directly to this e-mail address. This e-mail address is to initiate an epost Connect conversation, as detailed in the Standard Instructions 2003, or to send bids through an epost Connect message if the bidder is using its own licensing agreement for epost Connect.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.