FEDERAL HEALTH CLAIMS PROCESSING SERVICES (FHCPS)

Trade Agreement: NONE
Tendering Procedures: All interested suppliers may submit a bid
Attachment: YES (MERX) Electronic
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
FEDERAL HEALTH CLAIMS PROCESSING SERVICES (FHCPS)
REQUEST FOR INFORMATION (RFI) 

51019-072007/J
Keith, Allan B.
Telephone No. - (506) 636-4416 
Fax No. - (506) 636-4376
E-mail - allan.keith@pwgsc.gc.ca

Veterans Affairs Canada (VAC) and Public Works and Government
Services Canada (PWGSC) are in the process of developing a
Request For Proposal (RFP) for the provision of a third party
contractor to provide administrative services for the Federal
Health Claims Processing Services (FHCPS).  This RFI document
includes a copy of a draft RFP complete with Basis of Payment,
Contractor Selection Methodology and Draft Statement of Work.  

Background
Veterans Affairs Canada (VAC) have a requirement for Federal
Health Claims Processing
Services (FHCPS) which includes services and systems used to
process Veterans Affairs 
Canada (VAC), Canadian Forces (CF) and Royal Canadian Mounted
Police (RCMP) health
claims to support Clients and Providers with the processing and
settlement of their claims,
and to ensure compliance with VAC, RCMP and CF Program policies
including audit,
reporting and financial control practices.

All three federal departments combined provide a wide range of
health benefits and services to eligible clients, members
Veterans and other persons as specified under their respective
regulations.  The benefits and services available for the three
partner Departments are consolidated under Programs of Choice
("POC").   FHCPS is used by the Departments in the
administration of the following POC:

	1)	Aids to Daily Living		
	2)	Ambulance (includes Health Related Travel)	
	3)	Audio Services
	4)	Dental Services
	5)	Hospital Services
	6)	Medical Services
	7)	Medical Supplies
	8)	Nursing Services
	9)	Oxygen Therapy
	10)	Prescription Drugs
	11)	Prosthetics and Orthotics
	12)	Related Health Services
	13)	Special Equipment
	14)	Vision Care
	15)	Veterans Independence Program (VAC only)
	16)	Long Term Care - (VAC only)

RFI PURPOSE  -  The objectives of this Request for Information
(RFI) are:

.1 To alert industry to this upcoming requirement and to give
industry an opportunity to prepare for the competition;

.2 To allow industry an opportunity to provide feedback on the
RFP process; and,

.3To obtain feedback on the capacity of industry to undertake
the proposed contract work and the time that would be required
to develop, test and implement the required claims processing
service.

The feedback obtained from this RFI will assist Canada in
planning the procurement strategy and finalizing the
requirements of the FHCPS Request for Proposal (RFP).

ADMINISTRATIVE MATTERS  -  This is not a bid solicitation.  A
contract will not result from this activity.  This RFI will not
necessarily result in any procurement action and potential
suppliers are not to earmark services or facilities relative to
the work described herein.

Responses are requested on or before 30 July 2012.

This PWGSC office provides procurement services to the public in
both official languages.

Responses may be submitted in either official language.

FOLLOW-UP ACTIVITY  -  Canada may, in its discretion, contact
any respondent to follow up with additional questions or for
clarification of any aspect of a response.

SECURITY REQUIREMENTS - There is a security requirement
associated with this requirement.  The successful Contractor
must hold a valid designated organization screening (DOS) with
approved document safeguarding Capabilities at the level of
"PROTECTED B" level.



Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.