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Temporary Help in Ontario Region (excluding the National Capital
Region)

Solicitation number E6TOR-11RM01/B

Publication date

Closing date and time 2013/11/18 14:00 EST

Last amendment date


    Description
    Trade Agreement: Agreement on Internal Trade (AIT)
    Tendering Procedures: The bidder must supply Canadian goods
    and/or services
    Attachment: None
    Competitive Procurement Strategy: Lowest/Lower Bid
    Comprehensive Land Claim Agreement: No
    Nature of Requirements: 
    *Potential bidders are advised of the Code of Conduct changes
    noted below*
    
    Title:    Temporary Help Services in Ontario
    
    THIS PROCUREMENT INCLUDES A PORTION SET ASIDE FOR ABORIGINAL
    BUSINESS UNDER THE FEDERAL GOVERNMENT SET-ASIDE PROGRAM FOR
    ABORIGINAL BUSINESS
    
    ***New Offerors are advised that the Standard Instructions and
    General Conditions in the Request for Standing Offer (RFSO)
    document have changed to incorporate new Code of Conduct 
    provisions. The new Code of Conduct provisions are included in
    section 01 of the 2006 Standard Instructions, section 11 of the
    2005 General Conditions and section 31 of the 2010B General
    Conditions.  New Offerors must comply with the revised Standard
    Instructions and General Conditions stated in the RFSO. ***
    
    New offers will be accepted every six (6) months as follows:
    
    YEAR 1 - 2nd Closing -2:00 p.m. EDT - Nov. 19, 2012
    OPTION YEAR 1 - 3rd Closing - 2:00 p.m. EST - May 17, 2013
    OPTION YEAR 2 - 4th Closing - 2:00 p.m. EDT - Nov 18, 2013
    
    To provide Temporary Help Services to federal government
    departments and agencies in one or more of the listed geographic
    AREAS* (excluding the National Capital Area) on an as and when
    requested basis for call-ups generated from Regional Master
    Standing Offers (RMSOs) from 1 June 2012 (or award whichever is
    later) to the 31 May 2013 with an offer to extend for an
    additional one year period from 1 June 2013 to 31 May 2014.
    
    Offers are accessible by users through an electronic catalogue,
    refreshed every six (6) months, to enable new suppliers to
    become Standing Offer Holders and existing Standing Offer
    Holders to adjust their rates or contacts or qualify for Areas
    for which they did not initially qualify.
    
    Regional Master Standing Offers will be available for use by
    clients to meet their Temporary Help Services requirements.
    
    Temporary Help Services may be required from Standing Offer
    Holders who, as course of business, provide the services of many
    employees (perhaps simultaneously) to others on a temporary
    basis when the incumbent is absent for a period of time; during
    a temporary workload increase, or a position is in process of
    being staffed. The Standing Offer Holder will be responsible to
    prescreen, pre-train and pay benefits for their Temporary Help
    employees.
    
    The Temporary Help Services available through this Standing
    Offer include services commonly available in each category:
    
    Administrative Support,
    Professional and Administrative,
    Technical and Operational,
    Telecommunications and Engineering
    
    
    
    Services which are further broken down into classifications as
    evidenced by referring to the spreadsheets and classification
    descriptions viewable at
    http://ont-sat-ths.tpsgc-pwgsc.gc.ca/docs/.
    
    There is a security requirement associated with this
    requirement. For additional information, consult Part 4,
    Evaluation Procedures, Part 6 - Security and Insurance
    Requirements and Part 7A - Standing Offer. Offerors should
    consult the Security Requirements for PWGSC Bid Solicitations -
    Instructions for Bidders"
    (http://www.tpsgc-pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html#a31)
    document on the Departmental Standard Procurement Documents Web
    site.
    
    For those offerors who have usernames and passwords to update
    their rates and contacts at
    http://ont-sat-ths.tpsgc-pwgsc.gc.ca/, the system will be shut
    down from midnight before the tender closing to the last day in
    order to update changes. If Current Offerors have not updated
    the system prior to it being shut down, a spreadsheet may be
    submitted to procurement officer robert.berends@pwgsc.gc.ca, as
    long as it is
    received before solicitation closing above.
    
    Offerors may provide feedback on their implemented environmental
    programs at any time to ont.ths-sat@pwgsc-tpsgc.gc.ca.
    
    During the period of the Standing Offer, there may be changes
    which will be communicated as a Solicitation Amendment; as an
    e-mail to listed Offerors' contacts; and/or as a posting on the
    site: http://ont-sat-ths.tpsgc-pwgsc.gc.ca/sat-ths/.
    
    An e-mail award will be sent to confirm adoption of the terms.
    
    NEW OFFERORS who haven't yet been qualified and who wish to
    provide Temporary Help Services in any of the identified AREAS*
    are to submit a completed technical proposal as indicated in the
    bid document up to the closing date. 
    
    *The offers are to be submitted relative to any of the following
    urban AREAS:
    
    ON Barrie/ Borden/ Collingwood/ Owen Sound/ Parry Sound
    ON Brockville/ Prescott
    ON Burlington/ Hamilton/ Milton/ Jerseyville/ Dundas/ Stoney
    Creek/ Grimsby/ Chatham/ Windsor
    ON Cornwall
    ON Guelph/ Kitchener
    ON Kingston
    ON London
    ON Niagara Falls/ St.Catharines/ Welland
    ON North Bay/ Sudbury
    ON Pembroke
    ON Peterborough
    ON Sarnia
    ON Sault Ste. Marie
    ON Thunder Bay
    ON Timmins
    ON Toronto
    ON Trenton/ Belleville
    
    For each AREA* quoted, only one offer per legal entity will be
    accepted and offers from separate divisions of the same firm
    will not be accepted. In addition to other mandatory criteria
    identified in the solicitation, the Offeror must:
    
    a. Occupy a fully-operational permanent commercial office
    open during normal business hours (7-1/2 hours per day) with a
    minimum staff of two (2) full time employees dedicated to the
    supply of Temporary Help Services for the AREA* and respond to
    client calls within four (4) hours.
    
    b. Have been in business for at least one (1) year and at
    least three (3) months' experience in the provision of Temporary
    Help Services in the quoted AREA*, for all quoted
    classifications.
    
    c. Initially submit their completed Pricing/Basis of Payment
    in the form identified, for each quoted AREA*. (the
    pricing/basis of payment Excel spreadsheets are downloadable
    from http://ont-sat-ths.tpsgc-pwgsc.gc.ca/docs/ ) and completed
    certifications contained within the solicitation. ONLY Pricing
    files may be e-mailed to the Standing Offer Authority.
    A fax or e-mail confirmation will be sent to acknowledge receipt
    of rates received electronically.
    
    d. Provide three (3) positive letters of reference from major
    clients of your Temporary Help Services in the AREA*.
    
    e. Provide details of your testing and quality control
    processes.
    
    The methodology is summarized below.
    
    1. New Temporary Help Offerors submitting proposals meeting
    the mandatory criteria will be included in the financial
    evaluation every six (6) months
    
    2. Successful Offerors are given User Names and Passwords to
    access the internet site:
    http://ont-sat-ths.tpsgc-pwgsc.gc.ca/sat-ths/ to change their
    company information or propose new rates for possible adoption
    into the following six month catalogue. They also have the
    ability to view their competitors' rates and the Client
    Catalogue procedures.
    
    3. Rates posted on the site and new offeror spreadsheets are
    uploaded, according to the schedule identified in Annex "F" of
    the RFSO, evaluated to eliminate high rates (as detailed in the
    solicitation document) and the information populates the revised
    six month catalogue.
    
    4. Federal Government Clients (without internet access) are
    able to view the catalogue on the Federal Government Intranet at
    http://clientsontario.pwgsc.gc.ca/sat-ths/
    
    5. Clients have the ability to send e-mail orders directly to
    the Offerors.
    
    Feedback and Questions are welcomed and should be sent by e-mail
    to the Contracting Authority at the following e-mail address:
    robert.berends@pwgsc.gc.ca
    
    NOTE: If interested, other Request for Standing Offers for
    additional areas are addressed within: 
    
    Solicitation No. 66XSB-111000/A for
        BC Vancouver, Fraser Valley
        BC Vancouver Island
        BC Northern British Columbia
        YT Yukon
    
    Solicitation No. EW479-120783/A for
        AB Edmonton
        NT Yellowknife
        NU Nunavut
    
    Solicitation No. EW478-120771/A for:
        AB Calgary
        AB Drumheller
        AB Lethbridge
        AB Medicine Hat
        AB Red Deer/Bowden/Lacombe
    
    Solicitation No. EV394-120786/A for:
        SK Prince Albert
        SK Regina
        SK Saskatoon
    
    Solicitation No. ET959-120660/B for
        MB Winnipeg/Stony Mountain/Selkirk
        MB Brandon/ Shilo
    
    Solicitation No. EA372-110002/A for:
        NL Newfoundland and Labrador
        NS Halifax Truro Kentville Bridgewater Yarmouth Amherst &
    Cape
    Breton
    
    Solicitation No. E6095-120002/A for:
        NB New Brunswick
        PE Prince Edward Island
    
    
    
    
    Delivery Date: Above-mentioned
    
    The Crown retains the right to negotiate with suppliers on any
    procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Agreement on Internal Trade (AIT)

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    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Berends, Robert
    Phone
    (905) 615-2465 ( )
    Fax
    (905) 615-2060
    Address
    Ontario Region
    33 City Centre Drive
    Suite 480
    Mississauga, Ontario, L5B 2N5

    Buying organization(s)

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    000
    English
    78
    001
    English
    41
    002
    English
    45
    001
    French
    4
    000
    French
    10
    002
    French
    13

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Ontario (except NCR)

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