Request for Information - Identity Services and Access Management Solution (iSAMS)

Trade Agreement: NONE
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: N/A - P&A/LOI Only
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Amendment 008

This amendment is raised to respond to questions from Industry and to modify the estimated iSAMS Solicitation issuance date in the section of the notice entitled "Description".

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Amendment 007

This amendment is raised to respond to questions from Industry.

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Amendment 006

This amendment is raised to respond to questions from Industry.

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Amendment 005

This amendment is raised to respond to questions from Industry.

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Amendment 004

This amendment is raised to extend the due date for responses to the RFI. The description of Amendment 003 provided in this section has also been updated to reflect the revised due date.

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Amendment 003

This amendment is raised to respond to questions from Industry and to confirm the due date for responses to the Request for Information.

Comments, suggestions and any other feedback (including responses to the Questions associated with the Requirement) are requested to be provided via e-mail to the PSPC Contracting Authority at TPSGC.DGAMVP-ABBDM.PWGSC@TPSGC-PWGSC.GC.CA, on or before 2:00 PM (Eastern Daylight Time) on Friday June 4, 2021.

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Amendment 002

This amendment is raised to update the text of the RFI, and Respond to questions from Industry.

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Amendment 001

This amendment is raised to update the Contact E-mail indicated in the Contact Information section of the notice.

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Description

This Request for Information (RFI)/Letter of Interest (LOI) is issued to inform potential suppliers regarding the upcoming engagement activity and proposed procurement of an Identity Services and Access Management Solution (iSAMS) on behalf of Employment and Social Development Canada (ESDC).

Requirement

Public Services and Procurement Canada (PSPC) is soliciting feedback on behalf of ESDC who has a requirement for an Original Equipment Manufacturer (OEM) of an Identity, Credential and Access Management Solution to provide an Identity Services and Access Management Solution (iSAMS) in support of the Benefits Delivery Modernization (BDM) Programme at ESDC. The ISAMS is aimed at modernizing ESDC’s security posture and introducing new functionality designed to: 

- Increase the adoption of e-services by removing the need to wait for physical mail-based access codes via the introduction of real time alternatives. 
- Expand e-service functionality and reduce agent-facing work items by enabling clients to electronically manage their delegates (who can act on their behalf with ESDC).
- Introduce adaptive authentication that moves the department away from the current one size fits all authentication process to making the client-facing authentication process a function of the risks presented by the transaction. 
- Introduce a global unique identifier that will be assigned to all Clients and can be used to return the Social Insurance Number to its rightful place as a program identifier.

Engagement Activities 
 
Canada intends to seek feedback from interested Suppliers on the draft Identity Services and Access Management Solution (iSAMS) Statement of Work and its appendices, including the iSAMS Requirements Workbook; the iSAMS Conformance Criteria Workbook; and the Client Identity and Access Management Legacy at ESDC and Characteristics of Target Solution for iSAMS. Feedback received from Suppliers will be used to inform the overall structure of the RFP as well as the technical criteria to be assessed.

Security Requirements Associated with the RFI

There are no security requirements associated with this RFI. 

To Request the draft documentation

Canada does not intend to make the draft Identity Services and Access Management Solution (iSAMS) Statement of Work and its appendices, including the iSAMS Requirements Workbook; the iSAMS Conformance Criteria Workbook; and the Client Identity and Access Management Legacy at ESDC and Characteristics of Target Solution for iSAMS, publicly available. All suppliers who wish to gain access to these documents must send via e-mail to the PSPC Contracting Authority at TPSGC.DGAMVP-ABBDM.PWGSC@TPSGC-PWGSC.GC.CA:
- Attachment 1 - Non-Disclosure Agreement (NDA), signed by an authorized representative of the supplier.

Following receipt of the signed NDA the PSPC Contracting Authority will provide access to the reference documents via epost connect.

Reply to the Request for Information

Comments, suggestions and any other feedback are requested to be provided via e-mail to the PSPC Contracting Authority at TPSGC.DGAMVP-ABBDM.PWGSC@TPSGC-PWGSC.GC.CA, on or before 2:00 PM (Eastern Daylight Time) on Friday, June 4, 2021. 

Each supplier should ensure that its name and return address are provided and that the RFI number appears in the subject line of the email. Each supplier is solely responsible for ensuring its feedback is delivered on time via email to the Contracting Authority.

Suppliers are not required to provide formal proposals in response to this RFI. Suppliers should explain any assumptions they make in their replies. Any marketing or promotional information submitted as part of any reply may not be reviewed. Responses will not be used for competitive or comparative evaluation purposes; thus, the reply format is not as rigorously defined as would normally be for an RFP. 

Canada does not intend to have in-person meetings as a result of this RFI nor does Canada commit to providing a response to any of the feedback or questions posed to Canada as part of this feedback. However, Canada will consider all feedback received in reply to this RFI. Feedback received after the close of this RFI may still be considered during the development of draft solicitation documents.

Canada will not reimburse any supplier for expenses incurred in responding to this RFI.

Next Steps

Anticipated dates in the iSAMS procurement process are provided below:

- Friday, June 4, 2021 @ 2:00 PM (EDT): Supplier Feedback due on the draft documentation

- July 2021: iSAMS Solicitation issuance

Enquiries

All enquiries and other communications related to this RFI shall be directed to the BDM mailbox at: TPSGC.DGAMVP-ABBDM.PWGSC@TPSGC-PWGSC.GC.CA.

Contracting Authority

Heather Wilson
Public Services and Procurement Canada
Acquisitions Branch
10 Wellington Street
Gatineau, Québec KIA 0S5

E-mail Address: TPSGC.DGAMVP-ABBDM.PWGSC@TPSGC-PWGSC.GC.CA 
Telephone: 819-639-0671
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.