GOVERNMENT OF CANADA CORRESPONDENCE MANAGEMENT SYSTEM (GCCMS)

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
Peru/Colombia/Panama
Tendering Procedures: All interested suppliers may submit a bid
Attachment: None
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

File No.: 		EN578-133379/A
Contracting Authority:	Audace Niyonambaza 
Telephone No.:		(819) 956-5017
Fax No.:		(819) 953-3703
E-mail address:		audace.niyonambaza@tpsgc-pwgsc.gc.ca


GOVERNMENT OF CANADA CORRESPONDENCE MANAGEMENT SYSTEM (GCCMS)

Interest has been growing in the federal government for the past
decade to gravitate to a single, Commercial Off-the-Shelf (COTS)
Correspondence Management System (CMS) for the Government of
Canada (GC). The Government of Canada Correspondence Management
System (GCCMS) is intended to replace the multitude of automated
and semi-automated systems currently in use. The expectation is
that implementing a common solution will provide the following
benefits:

- Improve productivity;
- Enhance service quality and responsiveness to a more demanding
client base;
- Make more effective and efficient use of existing personnel
and information;
- Provide greater client satisfaction; and
- Allow each organization to adopt best-in-breed technology and
tools.

GCCMS requirements include licensed software, a 12-month
warranty, software maintenance and support, and documentation.
Training and professional services must be provided, as and when
requested. 

The bid solicitation is intended to result in the award of a
contract for 1 year, plus 5 one-year irrevocable options
allowing Canada to extend the term of the contract. The GCCMS
will initially be licensed by Fisheries and Oceans Canada (DFO)
for up to 750 Users. However, this bid solicitation will also
allow Canada to make the GCCMS available to any department or
Crown corporation (as those terms are defined in the Financial
Administration Act) or any other party for which the Department
of Public Works and Government Services is authorized to act
from time to time under Section 16 of the Department of Public
Works and Government Services Act (each a "Client"). It is
estimated that there are approximately 29,250 potential Users in
Canada that may make use of the GCCMS, assuming that they have
the User demand and the required approvals and funding. Primary
Users of the GCCMS will be executives and their respective
support staff.

Although Canada may make the GCCMS available to any or all the
Clients, this bid solicitation does not preclude Canada from
using another method of supply for entities of the Government of
Canada with the same or similar needs. When the GCCMS is made
available to Clients other than the Initial Client, Canada may
use other procurement vehicles to acquire services to configure,
tailor and deploy the Licensed Software to meet the needs of
each Business Unit. By submitting a bid, Bidders agree that, if
their bid is successful and a contract is issued for the
purchase of their Licensed Software, Canada has the right to
acquire through a competitive process on the Government
Electronic Tendering System or, alternatively, using any
pre-established professional services instruments, any or all
additional professional services required to satisfy Canada's
implementation and customization requirements.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.