VAC SERVICES

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru
FTA/Canada-Colombia FTA
Tendering Procedures: All interested suppliers may submit a bid
Attachment: YES (MERX) Electronic
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
VISA APPLICATION CENTRE (VAC) SERVICES

B8186-110010/B
Nadeau, Timothy
Telephone No. (819) 956-9653
E-mail:  tim.nadeau@tpsgc-pwgsc.gc.ca

Introduction:

	The Department of Public Works and Government Services Canada
(PWGSC) is soliciting proposals from Bidders, for the provision
of a global network of Visa Application Centres (VAC) offering
application support services, with an option for biometrics
collection and related services, as detailed in the attached
Request For Proposal (RFP).

	The RFP includes, a description of Canada's overall work
requirements and the associated approach for acquiring the
services of a Contractor to deliver the services. 

Background:

	The Temporary Resident Biometrics Project (TRBP) was announced
in Budget 2008 to introduce 		biometrics collection into
Canada's temporary resident program.  The project is being led
by 		Citizenship and Immigration Canada. Biometrics collection
will be performed by the Contractor 		selected to provide VAC
services.

Request For Proposal:

	PWGSC will select a Contractor who will be accountable for the
provision Visa Application 		Services consisting of:

Visa Application Support Services at VAC locations established
through the issuance of a Task Authorisation (TA). 
Establish VAC locations in the region for which it is
responsible on an "as and when requested" basis through the
issuance of Task Authorizations (Tas). 
Collect biometrics data in VAC locations for which it is
responsible on an "as and when requested basis" through the
issuance of Tas, and
Provide both Applicant pay and Canada pay services in the same
VAC location on an "as and when requested" basis.

	The RFP includes, but is not limited to, the contract terms and
conditions, bidder preparation 		instructions, evaluation
procedures and submission tables, the contractor statement of
work, 		pricing tables, and security and insurance requirements. 

	The RFP includes both mandatory and rated requirements as part
of the evaluation. The winning 		bidder will be the bidder with
the highest overall score based on 70% technical proposal and
30% 		financial proposal. Additional information of the
evaluation of bids can be found in this RFP.


	This requirement is subject to the provisions of the World
Trade Organization Agreement on 		Government Procurement
(WTO-AGP), the North American Free Trade Agreement (NAFTA),
		and the Agreement on Internal Trade (AIT).



Contract Period and Options

	The proposed Contract Period will be sixty (60) months, with
Options to extend the Contract 		Period 	for up to two (2), one
(1) one year periods.

Security

	This procurement and resulting Contract are subject to security
requirements. The Contractor's 		personnel assigned to the VAC
require Enhanced Reliability status or equivalent. Security
			requirements are detailed in the RFP, Part 6, Part 7, Annex
B, and in the Security Requirements 		Checklist.

Debriefings

	After contract award, bidders may request a debriefing on the
results of the bid solicitation 		process. Bidders should make
the request to the Contracting Authority within 10 working days
of 		receipt of the results of the bid solicitation process. At
Canada's discretion; the debriefing may be 		in writing, by
telephone or in person.

Enquiries

Any and all enquiries regarding this RFP must be submitted to
the Contracting Authority named below:

Name: Tim Nadeau
Title: Supply Team Leader
Public Works and Government Services Canada
Acquisitions Branch
Directorate: Special Procurement Initiatives (SPID)
Address: 11 rue Laurier St, Gatineau, QC, K1A 0S5

Telephone:	819-956-9653
Facsimile:	819-956-8303	
E-mail:		tim.nadeau@pwgsc-tpsgc.gc.ca
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.