RCMP Insurance Plan Administrative Services

Solicitation number M7594-192673/A

Publication date

Closing date and time 2019/12/02 14:00 EST

Last amendment date


    Description
    Trade Agreement: Canadian Free Trade Agreement (CFTA)
    Tendering Procedures: The bidder must supply Canadian goods and/or services
    Competitive Procurement Strategy: Best Overall  Proposal
    Comprehensive Land Claim Agreement: No
    Nature of Requirements: 
    
    RCMP Insurance Plan Administrative Services
    
    The Royal Canadian Mounted Police (RCMP) has a requirement for the administration of their Insurance Plans.  The Bidder must provide overall member support, data management and reporting on the RCMP Insurance Plans.  
    
    The services include, but are not limited to:  
    a) a personalized call centre with specialized staff; 
    b) application and case management administration; 
    c) data integrity and data management; 
    d) integration of insurance data with systems and service providers         internal and external to the RCMP; 
    e) communication with Plan Participants; 
    f) manual and electronic claim administration capability; and 
    g) development of an RCMP-specific website to allow membership         self-serve functionality, such as viewing of relevant plan         information, changes to their personal information, and the on-        line editing and printing of plan-related forms.  
    
    The Bidder must provide the services in both official languages.
    
    The period of the Contract is from December 14, 2020 to December 13, 2023, inclusive with the irrevocable option to extend the term of the Contract by up to 3 additional 2 year periods under the same terms and conditions. 
    
    There is a security requirement associated with this requirement. 
    
    The requirement is subject to the provisions of the Canadian Free Trade Agreement (CFTA)
    
    The resulting Contract will not include deliveries of services within locations within Yukon, Northwest Territorites, Nunavut, Quebec, or Labrador that are subject to Comprehensive Land Claims Agreements (CLCAs).  Any requirements for deliveries of services within locations within Yukon, Northwest Territorites, Nunavut, Quebec, or Labrador that are subject to CLCAs will have to be treated as a separate procurement not forming part of the bid solicitation.
    
    Bid Evaluation Period includes:
    i.  Evaluation of received bids; and
    ii. Personnel Security clearances completed by RCMP.
    
    This solicitation uses Portable Document Format (PDF) technology. To access the PDF form, bidders must have a PDF reader installed. If bidders do not already have such a reader, there are several PDF readers available on the Internet.  It is recommended to use the latest free version of Adobe Reader to benefit all features of the interactive forms.
    
    Bidders must download the form directly on their computer from the WEB Browser. When the download is completed, bidders must open the PDF file using the PDF Reader. If bidders do not download the PDF file on their computer, an error may be displayed and the tool may not work. If you are having trouble downloading the PDF file on your computer, it is possible to view the tool using the WEB browser Internet Explorer. Any other WEB browser will most likely not allow you to view the document. Otherwise, it is highly recommended to download the file on your computer to keep a local copy.
    Delivery Date: Above-mentioned
    
    The Crown retains the right to negotiate with suppliers on any procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)

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    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Paré, Lindsay
    Phone
    (613) 314-8028 ( )
    Email
    lindsay.pare@tpsgc-pwgsc.gc.ca
    Fax
    () -
    Address
    Terrasses de la Chaudière 4th Floor
    10 Wellington Street
    Gatineau, Québec, K1A 0S5

    Buying organization(s)

    Organization
    Royal Canadian Mounted Police
    Address
    73 Leikin Dr
    Ottawa, Ontario, K1AOR2
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    004
    English
    9
    002
    English
    7
    001
    English
    12
    004
    French
    5
    003
    English
    6
    003
    French
    1
    English
    8
    000
    English
    40
    English
    14
    000
    French
    9
    French
    13

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Alberta
    ,
    British Columbia
    ,
    Manitoba
    ,
    New Brunswick
    ,
    Newfoundland and Labrador
    ,
    Nova Scotia
    ,
    Northwest Territories
    ,
    Nunavut Territory
    ,
    Ontario (except NCR)
    ,
    Prince Edward Island
    ,
    Quebec (except NCR)
    ,
    Saskatchewan
    ,
    Yukon
    ,
    National Capital Region (NCR)
    Procurement method
    Competitive – Selective Tendering
    Selection criteria
    Highest Combined Rating of Technical Merit and Price
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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