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Services techniques en assistance informatique

Solicitation number DPRI-160314310

Publication date

Closing date and time 2022/12/22 14:00 EST

Last amendment date

Status Status Expired

Description
Le Secrétariat du Conseil du trésor (SCT) sollicite des soumissions pour l’acquisition de services techniques relatifs à l’assistance informatique aux utilisateurs. Le présent appel d’offres comporte deux (2) volets, à savoir : Volet 1 — Assistance technique de première et de deuxième lignes ; Volet 2 — Services techniques spécialisés en évolution de système de billetterie et d’inventaire. Chaque volet fait l’objet d’un contrat distinct d’une durée de trois (3) ans pour le volet 1 et de deux (2) ans pour le volet 2. Un prestataire de services peut soumissionner pour les deux volets ou pour l’un ou l’autre des deux volets.

Contract duration

The estimated contract period will be 36 month(s).

Trade agreements

  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canadian Free Trade Agreement (CFTA)
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)

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This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

Contact information

Contracting organization

Organization
Secrétariat du Conseil du trésor-Service des contrats
Address
875, Grande Allée Est, 2e étage, secteur 700
Québec, QC, G1R5R8
CAN
Contracting authority
Fabiola Méndez
Phone
(418) 643-0875
Email
contratsdeservices@sct.gouv.qc.ca
Address
875, Grande Allée Est, 2e étage, secteur 700
Québec, QC, G1R5R8
CAN
Bidding details

Full details for this tender opportunity are available on a third-party site

Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.

View full details on third-party site

Eligibility and terms and conditions

Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

Summary information

Notice type
Request for Proposal
Language(s)
French
Region(s) of delivery
Capitale-Nationale (Québec)
Contract duration
36 month(s)
Procurement method
Competitive – Open Bidding
Selection criteria
Lowest Price

Support for small and medium businesses

If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

 

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