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Solution d’affaires en soutien au service à la clientèle, au dossier client et au suivi des demandes

Solicitation number 20161051

Publication date

Closing date and time 2026/09/01 09:30 EDT

Status Status Open

Description
La Régie du bâtiment du Québec désire valider la présence sur le marché de solutions d’affaires en soutien à son service à la clientèle, dans une perspective d’amélioration de l’expérience client, de modernisation des outils du centre de service à la clientèle et de meilleure intégration avec les directions qui contribuent au traitement et au suivi des demandes.

Contract duration

Refer to the description above for full details.

Trade agreements

  • Canadian Free Trade Agreement (CFTA)
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)

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Contact information

Contracting organization

Organization
Régie du bâtiment du Québec
Address
800, place D'Youville
QC, G1R5S3
CAN
Contracting authority
Breton Marie-Pier
Phone
(581) 814-9090
Email
marie-pier.breton@rbq.gouv.qc.ca
Bidding details

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Summary information

Notice type
Request for Information
Language(s)
French
Region(s) of delivery
Montréal
,
Capitale-Nationale (Québec)
Procurement method
Advance Contract Award Notice

Support for small and medium businesses

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Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

 

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