Client Experience Platform in support of the Digital Platform Modernization Phase 3

Contract number CW2323679

Amendment value : CAD 10,523,864.33

Solicitation number WS3833985677

Contract award date

Expiry date

Contract details
This contract was awarded to:
Salesforce Canada
Client Experience Platform in support of the Digital Platform Modernization Phase 3
Business address
10 Bay St, Suite 400
Toronto, Ontario, M5J 2R8
CA
Notice type
Request for Proposal
Contract instrument type
Contract
Procurement method
Competitive – Open Bidding
Language(s)
English
,
French
Selection criteria
Highest Combined Rating of Technical Merit and Price
Region(s) of delivery
Canada

View the full contract history for Salesforce Canada.

Contract duration

The contract will be for a period of 60 month(s), from 2023/07/14 to 2028/07/13.

Total value of contract

This is the total value of this contract, which includes the initial contract value and the sum of all amendments.

CAD 12,982,786.92

Commodity - UNSPSC

  • 81111500 - Software or hardware engineering

Trade agreements

  • Canada-Ukraine Free Trade Agreement (CUFTA)
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
  • Canada-Panama Free Trade Agreement
  • Canada-Colombia Free Trade Agreement
  • Canada-Honduras Free Trade Agreement
  • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
  • Canadian Free Trade Agreement (CFTA)
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canada-Chile Free Trade Agreement (CCFTA)
  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canada-Peru Free Trade Agreement (CPFTA)

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Department of Public Works and Government Services (PSPC)
Address
11 Laurier St, Phase III, Place du Portage
Gatineau, Quebec, K1A 0S5
Canada
Contracting authority
Hall, Stephanie (SPAC/PSPC)
Email
stephanie.hall@tpsgc-pwgsc.gc.ca

Buying organization(s)

Organization
Department of Citizenship & Immigration (IRCC)
Address
235 Queen Street
Ottawa, Ontario, K1A0H5
Canada