Technical Communications

Solicitation number 10077023

Publication date

Closing date and time 2023/05/18 14:00 EDT

Last amendment date


    An ACAN is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier.

    Public Works and Government Services Canada (PWGSC), requires the support of the Contractor for critical technical communications and business transformation work.

    The work will involve the following:
    • Reviewing the relevant Phoenix transactional processes documentation to conduct a stakeholder assessment, risk assessment. This includes
    understanding the complexity of the Phoenix infrastructure and having in depth knowledge the relationships with overlapping compensation
    • Conducting change request and incident report user impact assessments, identifying risks to compensation processes, stakeholder impacts and
    engagement and developing technical communication product requirements to ensure alignment with various existing projects, procedures/job aids,
    and training deliverables and schedules.
    • Preparing and facilitating integrated working group discussions with subject matter experts and stakeholders to ensure the identification and
    alignment of all user related materials e.g. procedures, training, communications.
    • Provide expertise in process reengineering and internal technical communication processes and develop job aids/procedures to support the
    reengineered processes.
    • Prepare communication and engagement plans for transformation initiatives which include objectives, approach, list of key activities, timelines roles
    and responsibilities.

    Contract duration

    The estimated contract period will be 12 month(s).

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

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    Contact information

    Contracting organization

    Public Services and Procurement Canada

    11 Laurier

    Gatineau, Quebec, K1A 0S5
    Contracting authority

    11 Laurier

    Gatineau, Quebec, K1A 0S5
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Advance Contract Award Notice
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    National Capital Region (NCR)
    Contract duration
    12 month(s)
    Procurement method

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