Business Process Re-Engineering (BPR) Consultant - Level 3

Notice of Proposed Procurement (NPP)

*****The closing date of this solicitation has been changed to September 1, 2023 at 2:00 PM EST.

The Canada Border Services Agency (CBSA) requires, as and when requested, services of up to two (2) Business Process Re-engineering (BPR) Consultants – Senior to work and assist in the deliverables in support of the Travellers Business and Information Framework (TBIF) team of the Travellers Transformation Directorate.

The objective is to acquire resources that have the expertise in the enterprise and business architecture area to guide and support the Travellers Branch to further develop and maintain the TBIF and to use it to advance the Agency’s Traveller Modernization (TM) initiative and related projects.

The CBSA is undertaking an initiative called Traveller Modernization (TM), which proposes a transition from the CBSA’s current service delivery model predicated on in-person interactions with travellers, to a digital self-service model with many transactions being accessible before an incoming traveller reaches a port of entry (POE).

The focus of this Statement of Work is to build upon the efforts that led to the creation of the Travellers Business and Information Framework (TBIF), continue enhancing and expanding the framework, fill the existing gaps within the TBIF, and fully integrate it into the Project Management Framework (PMF) used within CBSA, with the goal of improving the integration of the business of Travellers Branch with its core capabilities including business processes, information and other technologies.

Trade Agreements:

This requirement is subject to the provisions of the Canadian Free Trade Agreement (CFTA) and all international free trade agreements including the World Trade Organization-Agreement on Government Procurement (WTO-GPA).

Solicitation documents:

All relevant material/documentation will be posted on CanadaBuys at the same time as this Notice of Proposed Procurement.

Only selected TBIPS SA Holders currently holding a TBIPS SA in the National Capital Region (NCR) under the EN578-170432 series of SAs are invited to compete. SA Holders may not submit a bid in response to this bid solicitation unless they have been invited to do so. However, should an uninvited SA Holder wish to be invited, it may contact the Contracting Authority to request an invitation at any time prior to five (5) business days before the published bid closing date, and an invitation will be made to that SA Holder unless it would not be consistent with the efficient operation of the procurement system. In no circumstance will such an invitation require Canada to extend a bid closing date. Where additional invitations are made during the bid solicitation process, it may be that they are not reflected in a bid solicitation amendment.

Debriefings:

Bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days from receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.